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Southern West Virginia Community and Technical College seeks a Student Success Advisor for the federally funded TRIO EOC program in Logan, WV. This grant-funded, full-time with benefits position offers a $50,000 per year salary. Continuation depends on grant funding and institutional needs.
The Advisor will provide comprehensive counseling, assist with academic planning, financial aid, FAFSA completion, and recruit eligible participants. Strong TRIO or similar program experience is preferred.
Student Success Advisor – Grant-Funded (2 positions)
Non-Classified - Full-time with Benefits – Salary $50,000 per year
This is a grant-funded position. Continuation of employment depends upon grant-funding continuation and restrictions for the position, performance, and/or institutional needs.
Logan
The Student Success Advisor performs professional student support and advising work for the federally funded Educational Opportunity Centers (EOC) TRIO Program. The Advisor provides comprehensive educational counseling and support services to eligible EOC participants to increase access to and participation in postsecondary education. The position assists participants with academic planning, career development, college admissions, financial aid, FAFSA completion, and other educational and support needs. The Advisor conducts outreach and recruitment activities, facilitates workshops and informational sessions, develops educational resources, and makes appropriate referrals to College and community services. The Advisor develops and maintains effective working relationships with secondary and postsecondary schools, mentors, businesses, outreach agencies, and community organizations to support participant recruitment, education, career development, and access to postsecondary opportunities. The position maintains program databases and records, responds to routine program inquiries, coordinates appointments and campus tours, assists with participant and program activities, coordinates travel arrangements, and performs general clerical and administrative functions.
Bachelor’s Degree in Psychology, Education, or a closely related field, along with 3-5 years professional experience with TRIO or other educational opportunity programs. Must have experience working with individuals who have faced educational, financial, social, or other barriers similar to those encountered by EOC participants; experience providing academic advising, college access counseling, financial aid assistance, career counseling, or related student support services; experience working with low-income, first-generation, adult, or other traditionally underserved students or prospective students; and experience conducting educational outreach, workshops, recruitment activities, or community-based services.
Knowledge, Skills and Abilities Must have knowledge of academic advising, postsecondary admissions, financial aid, FAFSA processes, and career planning and knowledge of resources and services available to adult learners and individuals facing barriers to postsecondary education. Must have demonstrated ability to communicate effectively with individuals from diverse educational, socioeconomic, and cultural backgrounds and knowledge of postsecondary admissions processes, financial aid systems (including FAFSA), career pathway development, and available education and workforce resources with West Virginia. Must have demonstrated experience delivering college access, academic advising, and outreach services. Must have strong skills in advising, case management, instruction, and partnership engagement and strong interpersonal, organizational, written, and verbal communication skills. Must have ability to maintain confidential participant information and accurate program records; ability to establish effective working relationships with participants, College personnel, educational institutions, and community organizations; ability to provide individualized counseling and guidance while maintaining appropriate professional boundaries; to explain complex educational and financial aid information in a clear and understandable manner; ability to identify participant needs and make appropriate referrals; ability to conduct effective presentations, workshops, and outreach activities; and ability to establish and maintain effective relationships with participants, colleagues, educational institutions, and community partners. Must have strong organizational and time-management skills with the ability to manage multiple participants, activities, and deadlines. Must be able to maintain accurate records and documentation and comply with program requirements and to work independently and as a member of a collaborative Student Services team. Must be people-oriented with a strong commitment to excellent customer service, demonstrating a people-first attitude, patience, attentiveness, creativity, and resourcefulness.
Southern West Virginia Community and Technical College is an Equal Opportunity/Affirmative Action Institution and does not discriminate based on race, sex, pregnancy, age, disability, veteran status, religion, color, or age in admission, employment, or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty, staff, students, and applicants are protected from retaliation for making complaints or assisting in discrimination investigations. This nondiscrimination policy also applies to all education programs, to admission, to employment, and to other related activities covered under Title IX, which prohibits sex discrimination in higher education. Southern will take steps to ensure that a lack of English language skills will not be a barrier to admission and participation in the college’s CTC offerings. Auxiliary aids and services are available upon request to individuals with disabilities.Southern West Virginia Community and Technical College also neither affiliates with nor grants recognition to any individual, group, or organization having policies that discriminate based on race, ethnicity, sex, color, creed, religion, age, physical or mental disability, marital or family status, pregnancy, genetic information, veteran status, service in the uniformed services, ancestry, or national origin. Inquiriesregardingcompliancewith any state or federal nondiscrimination law may be addressed to Equal Employment Opportunity Officer and Title IX Coordinator, Ms. Debbie C. Dingess, Chief Human Resources Officer, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7408 or Section 504 Coordinator, Ms. Dianna Toler, Director of Student Success, Southern West Virginia Community and Technical College, 100 College Drive, Logan, WV 25601, 304-896-7315. TTY 304-792-7054 may be used to communicate with any office or employee of the college.