TRiO SSS Academic Advisor/Student Support Liaison

Virginia's Community College System; Suffolk (VA); On-site; USD 45,000 - 47,000; Full time

Job summary

Paul D. Camp Community College in Southeast Virginia is seeking an Education Support Spec III to support the TRiO Student Support Services program.

This full-time role provides academic, career and transfer advising, helps with financial aid processes, coordinates accommodations, and supports data collection for annual reports. The position requires a Bachelor's degree in education, psychology, or related field, three years of relevant experience in higher education or student services, strong

Qualifications

• Bachelor’s degree required in education, psychology, human services, or related field.
• Three years of relevant experience in student services or higher education.
• Ability to interpret and apply policies and procedures.
• Proficiency in office productivity software.
• Strong interpersonal and communication skills.
• Ability to work independently and in a team; multi-task as needed.
• Valid driver’s license and reliable transportation; travel between locations.

Responsibilities

• Provide academic, career, and transfer advising to TRiO SSS participants.
• Assist students with financial aid and scholarship applications.
• Coordinate and provide classroom accommodations in collaboration with campus offices.
• Identify, select, and onboard eligible students into the TRiO SSS program.
• Maintain weekly communications with participants and organize workshops.
• Plan academic enrichment activities and student engagement opportunities.
• Disseminate information about the TRiO SSS program to the campus community.
• Collect and maintain data for annual performance reports and grant renewal.
• Maintain records and documentation of student progress; assist with program reporting.
• Serve as college liaison for EAB Navigate.

Skills

Interpersonal skills

Oral and written communication

Organizational skills

Teamwork

Time management

Office productivity software

Education

Bachelor’s degree in education, psychology, human services, or related field

Tools

EAB Navigate

Job description

Paul D. Camp Community College is a small 2-year college in Southeast Virginia. Campuses are located in Franklin and Suffolk. There also is a center in Smithfield. The college offers associate degrees, certificates, and career studies certificates in transfer and career/technical programs; credit and non-credit workforce services and training for businesses and industries; special interest classes for the community; and summer classes for youth through the Regional Workforce Development Center. A dual enrollment program for high school students, online courses, and developmental studies classes are available at the college as well.

Camp’s TRiO Student Support Services (SSS) program is a federally funded initiative, designed to support the academic success, retention, and graduation of students who are low-income, first-generation, and/or individuals with disabilities. The SSS Academic Advisor plays a key role in this mission by providing personalized academic, career and transfer advising, and support services.

The SSS Academic Advisor facilitates individualized support by conducting needs assessments, developing academic plans and service strategies, connecting students with campus resources, and serving as a liaison between students, faculty, and campus services.

This is a grant-funded position and continuation of the position is contingent upon the availability of funding.

Core responsibilities include, but are not limited to, the following

• Provide academic, career, and transfer advising to TRiO SSS participants.
• Assist students with the financial aid and scholarship applications process.
• Coordinate and provide classroom accommodations for eligible students in collaboration with appropriate campus offices.
• Identify, select, and onboard eligible students into the TRiO SSS program.
• Maintain weekly communications with participants.
• Organize and facilitate workshops and activities that support student success.
• Plan and coordinate academic enrichment activities and student engagement opportunities.
• Disseminate information about the TRiO SSS program to the campus community.
• Collect and maintain data for the preparation of the annual performance report and grant renewal application.
• Maintain accurate records and documentation of student progress.
• Assist with data management to support program reporting, evaluation, and compliance.
• Serve as the college liaison for EAB Navigate.

Required Qualifications

• Bachelor’s degree in education, psychology, human services, or field related to the purpose and responsibilities of the position.
• Three years of relevant experience supporting students in Student Affairs, Academic Advising, Human Services, Counseling, or a related area, preferably in a higher education setting.
• Ability to interpret and apply policies and procedures to a variety of processes.
• Proficiency in the use of office productivity software.
• Strong interpersonal skills to engage, support, and follow up with students.
• Demonstrated oral and written communication skills, and strong problem-solving abilities.
• Excellent organizational skills and a commitment to providing high-quality service.
• Experience working collaboratively to promote student success.
• Ability to work effectively both independently and as part of a team.
• Ability to organize, prioritize, and manage multiple tasks simultaneously.
• Must possess a valid driver’s license and have use of personal automobile.
• Must be able to travel between college locations as required.
• Ability to work evenings and weekends, as needed and participate in occasional overnight travel for student activities and trips.

Additional Considerations

• Experience working with low-income, first-generation students, and students with disabilities in a college setting.
• Knowledge of financial aid policies and procedures.
• Knowledge of disability services and accommodations for college students.
• Experience providing case management or coordinated student support services.
• Experience working with grant guidelines, requirements, and regulations.
• Experience working with TRiO Programs.

Role title: Education Support Spec III. Full time. Work schedule: Monday to Friday, 8:00 AM to 5:00 PM, occasional evenings, weekends and overnight travel. Hiring range: $45,000 - $47,231.