Student Success Advisor - Academic Planning & Retention

Florida International University; Miami (FL); On-site; USD 41,000 - 45,000; Full time

Job summary

Florida International University is seeking an academic advisor to provide confidential advising to help students select majors, plan degree progress, and achieve timely graduation. The role involves developing and monitoring academic plans and supporting retention initiatives.

You will engage in professional development, manage a caseload of advisees using university tools, respond to inquiries within two business days, and collaborate with faculty and student services to connect students with

Qualifications

• Bachelor's degree is required.
• Knowledge of FERPA privacy practices is preferred.
• Experience in academic advising or student services is a plus.

Responsibilities

• Engages in professional development opportunities to further job knowledge and skills.
• Utilizes technology to manage a caseload of advisees to support students' identification of an appropriate major and their retention and on-time graduation in the identified major.
• Responds to student messages, inquiries and requests in a timely manner (within 2 business days).
• Provides academic advising and guidance to prospective FIU students and current students who are considering change of major.
• Conducts targeted outreach campaigns to improve retention and graduation rates.

Skills

Academic advising

Student support

Education

Bachelor's degree

Job description

Florida International University is seeking an academic advisor to provide confidential advising to help students select majors, plan degree progress, and achieve timely graduation. The role involves developing and monitoring academic plans and supporting retention initiatives.

You will engage in professional development, manage a caseload of advisees using university tools, respond to inquiries within two business days, and collaborate with faculty and student services to connect students with