Student Success Advisor

South College of North Carolina, Inc; Marietta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

South College is seeking an experienced Student Success Advisor to join our Marietta team. The SSA will help students set and reach academic goals, access information and services, and make informed degree-related decisions consistent with interests and goals.

The successful candidate will apply advising practices, deliver personalized guidance, conduct academic outreach to at-risk students, share program requirements, assist with registration, and support career planning to foster student

Qualifications

• Bachelor’s degree required.
• Master’s degree preferred.
• Experience advising college students or in student success and retention.
• Strong communication, tech comfort, and ability to work collaboratively.
• Ability to advise via phone, email, text, and virtual platforms.

Responsibilities

• Serves as a facilitator of communication to students, faculty, and other departments
• Coordinate the learning experiences of students through course and career planning and academic progress review
• Act as an agent of referral to other campus agencies, as necessary

Skills

Communication skills

Student counseling

Multitasking

Collaborative work ethic

Phone/email/text advising

Rapport with diverse population

Education

Bachelor's degree

Master's degree preferred

Job description

Overview

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

• Over 20,000 Students
• 10 Campuses
• Competency Based Education
• Online

Student Success Advisor Description

We are currently seeking an experienced academic advisor to join the South College, Marietta team of Student Success Advisors (SSA). SSAs help the students set and achieve academic goals, acquire relevant information and services, and make responsible decisions consistent with interests, goals, abilities, and degree requirements. The successful candidate will have knowledge and understanding of academic advising practices and be skilled in applying these practices in their work. They will understand the process of academic advising and how to deliver a personalized advising experience to each student, which includes academic outreach to at risk students, sharing program requirements, registration, and career planning.

Responsibilities

• Serves as a facilitator of communication to students, faculty, and other departments
• Coordinate the learning experiences of students through course and career planning and academic progress review
• Act as an agent of referral to other campus agencies, as necessary

Education

• Bachelor’s degree required
• Master’s degree preferred.

Experience

• Previous experience working with college students ideally as an academic advisor and/or in college student success and retention.
• Must be comfortable with technology, strong communication skills, collaborative work ethic, and be able to prioritize and multi-task.
• Must possess the skills necessary to advise via phone, email, text, and virtually.
• Must be comfortable speaking to college students individually, presenting information to student groups, and can quickly develop rapport with a diverse population.
• Must be able to thrive in a fast-paced work environment and demonstrate creative problem-solving skills.