Student Success Advisor

South College; Marietta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

South College – Marietta is seeking an experienced Student Success Advisor to support undergraduate students in achieving academic goals, understanding program requirements, registering for courses, and planning careers. The role emphasizes providing a personalized advising experience and outreach to at‑risk students.

The advisor will communicate with students via phone, email, text, and virtually, coordinate course and career planning, monitor progress, and refer students to campus programs as

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• Experience with academic advising or student success/retention in a college setting.
• Strong communication skills and ability to work collaboratively.

Responsibilities

• Serve as a facilitator of communication among students, faculty, and departments.
• Coordinate learning experiences through course and career planning and progress reviews.
• Act as a referral agent to campus services as needed.

Skills

Communication skills

Technology proficiency

Collaboration

Multi-tasking

Virtual advising

Education

Bachelor's degree

Master's degree

Job description

Student Success Advisor

South College – Marietta

We are currently seeking an experienced academic advisor to join the South College, Marietta team of Student Success Advisors (SSA). SSAs help students set and achieve academic goals, acquire relevant information and services, and make responsible decisions consistent with their interests, goals, abilities, and degree requirements. The successful candidate will have knowledge and understanding of academic advising practices and be skilled in applying these practices in their work. They will understand the process of academic advising and how to deliver a personalized advising experience to each student, which includes academic outreach to at‑risk students, sharing program requirements, registration, and career planning.

Responsibilities

• Serves as a facilitator of communication to students, faculty, and other departments
• Coordinate the learning experiences of students through course and career planning and academic progress review
• Act as an agent of referral to other campus agencies, as necessary

Qualifications

Education

• Bachelor’s degree required
• Master’s degree preferred

Experience

• Previous experience working with college students ideally as an academic advisor and/or in college student success and retention.
• Must be comfortable with technology, strong communication skills, collaborative work ethic, and be able to prioritize and multi-task.
• Must possess the skills necessary to advise via phone, email, text, and virtually.
• Must be comfortable speaking to college students individually, presenting information to student groups, and can quickly develop rapport with a diverse population.
• Must be able to thrive in a fast‑paced work environment and demonstrate creative problem‑solving skills.