Student Success Advisor

South College of North Carolina, Inc; Cranberry Township (Butler County); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) with Employer Contribution

Job summary

South College of North Carolina, Inc is currently seeking an experienced Student Success Advisor to join their Online team. This role requires helping students set and achieve academic goals while providing personalized advising experiences.

The ideal candidate will possess knowledge of academic advising practices, strong communication abilities, and a collaborative work ethic. This on-site position is located in Cranberry Township, PA, with no remote options available.

Qualifications

• Experience working with college students as an academic advisor or in student success.
• Comfortable using technology to communicate via phone, email, text, and virtual formats.
• Ability to present information to groups and work with a diverse population.

Responsibilities

• Facilitate communication between students, faculty, and departments.
• Coordinate course and career planning and academic progress for students.
• Refer students to other campus agencies as necessary.

Skills

Strong communication skills

Collaborative work ethic

Multitasking

Creative problem-solving

Education

Bachelor’s degree

Master’s degree

Job description

Salary

$50k to $55k

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

Student Success Advisor Description

We are currently seeking an experienced academic advisor to join the South College, Online team of Student Success Advisors (SSA). SSAs help the students set and achieve academic goals, acquire relevant information and services, and make responsible decisions consistent with interests, goals, abilities, and degree requirements.

The successful candidate will have knowledge and understanding of academic advising practices and be skilled in applying these practices in their work. They will understand the process of academic advising and how to deliver a personalized advising experience to each student, which includes academic outreach to at risk students, sharing program requirements, registration, and career planning.

Responsibilities

• Serves as a facilitator of communication to students, faculty, and other departments
• Coordinate the learning experiences of students through course and career planning and academic progress review
• Act as an agent of referral to other campus agencies, as necessary

Location

This student services role is located on site at our Online Campus in Cranberry Township, PA. Remote work is not available.

Education

• Bachelor’s degree required
• Master’s degree preferred.

Experience

• Previous experience working with college students ideally as an academic advisor and/or in college student success and retention.
• Must be comfortable with technology, strong communication skills, collaborative work ethic, and be able to prioritize and multi-task.
• Must possess the skills necessary to advise via phone, email, text, and virtually.
• Must be comfortable speaking to college students individually, presenting information to student groups, and can quickly develop rapport with a diverse population.
• Must be able to thrive in a fast-paced work environment and demonstrate creative problem-solving skills.