Student Success Advisor

Monash University; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance options

Dental coverage

Vision coverage

Life insurance

Holidays and vacation leave

Employee Assistance Program

Job summary

BRCC seeks a Student Outreach - Success Coach to support program participants as they prepare for postsecondary education and workforce training, assisting with admissions, FAFSA, financial aid, and referrals while driving outreach in the service area.

The role emphasizes advising, case management, recruitment, and partnerships with schools and community organizations. A bachelor’s degree and experience in student services are required.

Qualifications

• Bachelor's degree in psychology, social work, business, or related field.
• Minimum of two years of experience providing academic support services.
• Experience working with military students, veterans, and/or active service members.
• Experience working with adults in community and college settings.
• Ability to overcome barriers similar to those experienced by EOC participants.

Responsibilities

• 40% Participant Advising, Case Management, and College Access Support: Manage a caseload and provide advising, counseling, mentoring, and support for college admissions and financial aid.
• 15% Outreach and Participant Recruitment: Develop and implement recruitment strategies across the service area.
• 10% Community Partnerships and Referral Services: Build relationships with schools and community partners and connect participants to resources.
• 10% Workshops and Presentations: Develop and deliver workshops on financial literacy, study skills, goal setting, and work readiness.
• 15% Participant Records, Tracking, and Documentation: Maintain electronic records and monitor progress and outcomes.
• 5% Program Outreach Materials and Events: Support creation of outreach materials and coordinate events.
• 5% Other duties as assigned

Skills

Public speaking

Interpersonal communication

Writing

Organizational skills

Technology skills

Education

Bachelor's degree in psychology, social work, business, or related field

Master's degree preferred

Job description

Job no: 495765

Work type: Staff Full-Time

Location: Baton Rouge, LA

Categories: Grant Administration, Student Affairs

Department: Academic & Student Affairs

Sub department: Academic Initiatives

Type of Appointment: Full time - Regular - Grant

STUDENT OUTREACH - SUCCESS COACHING -STUDENT SUCCESS PLATFORMS

The EOC Student Success Advisor exists to provide direct support to program participants as they prepare for and transition into postsecondary education and workforce training. The position provides academic, career, admissions, financial aid, and referral assistance while supporting outreach throughout the program’s service target area.

Duties and Responsibilities

• 40% Participant Advising, Case Management, and College Access Support: Manage an assigned caseload and provide individualized advising, counseling, mentoring, and support. Assist participants with college admissions, FAFSA/financial aid, scholarship applications, and connections to postsecondary education and training opportunities.
• 15% Outreach and Participant Recruitment: Develop and implement recruitment strategies, conduct outreach throughout the EOC service area, and communicate program services and eligibility requirements to prospective participants.
• 10% Community Partnerships and Referral Services: Develop and maintain relationships with schools, community organizations, agencies, and other partners; connect participants, including veterans and adult learners, with appropriate educational and support resources.
• 10% Workshops and Presentations: Develop and facilitate workshops and presentations on financial literacy, study skills, goal setting, time management, work readiness, college access, and related student success topics.
• 15% Participant Records, Tracking, and Documentation: Maintain accurate electronic participant records, document services provided, and monitor participant academic progress, persistence, and outcome.
• 5% Program Outreach Materials and Events: Support the development of program materials and coordinate resources and logistics for outreach activities, community events, and presentations.
• 5% other duties as assigned

Required Education

Bachelor's degree education, psychology, social work, business, or a related field

Required Experience

• Minimum of two years of experience providing academic support services, such as academic advising, career counseling, financial aid assistance, or financial literacy instruction
• Experience working with military students, veterans, and/or active service members.
• Experience working with adults in community and college settings.
• Demonstrated experience achieving measurable outcomes within established timelines.
• First-hand experience overcoming barriers similar to those experienced by EOC participants. Experience overcoming barriers such as those that affect EOC participants

Required Knowledge, Skills and Abilities

• Experience working with underrepresented and/or nontraditional students and familiarity with college admissions and financial aid processes.
• Strong public speaking, interpersonal communication, writing, organizational, and technology skills.
• Ability to work independently in a results-oriented environment.

Required Licenses or Certifications

Active, Unencumbered driver’s license

Preferred Education

Master's degree: Education, psychology, social work, business, or a related field.

Preferred Experience

• Experience working with military students, veterans, and/or active service members.
• Experience working with adults in community and college settings.
• Demonstrated experience achieving measurable outcomes within established timelines.
• First-hand experience overcoming barriers similar to those experienced by EOC participants. Experience overcoming barriers such as those that affect EOC participants

Benefits

• Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program.

Passing pre-employment criminal background screen is required as a condition of employment. BRCC is an equal opportunity/equal access employer. BRCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Louisiana Community and Technical Colleges System