Student Success Advising Coordinator

Colorado Community College System (CCCS)

Aurora (CO)

On-site

USD 53,000 - 55,000

Full time

11 days ago

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Job summary

The Community College of Aurora is seeking an Advising Services Coordinator to manage the daily operations of the Lore Isa Wiggins Advising Center, support advising staff, and foster a welcoming, student-centered environment in person, by phone, email, or online. You will track advisor availability and assist with student communications in Navigate as needed.

The role emphasizes strong organization, attention to detail, and proactive problem solving in a fast-paced admissions-oriented setting,

Qualifications

Associates Degree and/or 2 years of administrative/customer service experience.
Experience delivering customer service to diverse populations.
Ability to plan, coordinate, prioritize, and manage multiple initiatives.
Ability to take initiative with minimal guidance and meet deadlines.

Responsibilities

Conducts initial student intake/triage to determine service needs and schedule appointments.
Coordinates advising communication, including fliers, letters, mailings, and emails.
Maintains advising meeting and event calendars.
Updates department webpage and attends training as needed.
Supervises front desk staff and manages phone, email, and Zoom rooms.
Assists with planning events and budgeting, logistics, and catering.