Student Success & Advising: Assistant Director (On-Campus)

The Chronicle Of Higher Education, Inc.; Houston (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

Rice University in Houston seeks an assistant director, academic success, to provide guidance on program goals, policy interpretation, and project coordination. The role requires on-campus presence five days a week, with some evenings and weekends, and involvement in committees, student advising, and cross‑team collaboration.

Ideal candidates bring a Bachelor’s degree and 2+ years of experience, strong communication, diplomacy, and data analysis skills, plus proficiency with Microsoft Office.

Qualifications

• Bachelor’s Degree required.
• 2+ years of professional experience.
• Strong verbal and written communication skills.
• Ability to exercise diplomacy and foster rapport with stakeholders.
• Advanced problem‑solving and data analysis skills.
• Ability to manage high volume of meetings, email traffic, and projects.
• Experience with Microsoft Office suite.

Responsibilities

• Administers an area or program in student services and evaluates eligibility.
• Reviews decisions and collaborates to resolve program issues.
• Interprets policies and mediates sensitive issues.
• Counsels students and parents on confidential matters.
• Summarizes data and prepares management reports.
• Develops outreach plans and represents the department at meetings.
• Advises students on academic progress, policies, and career plans.
• Identifies scholarship opportunities and may make grant recommendations.
• Serves as subject matter expert to other departments.
• Participates in university‑wide teams or projects.
• Oversees or assists in budgeting processes where relevant.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Diplomacy

Judgement

Time management

Organizational skills

Team collaboration

Problem solving

Independent work

Detail orientation

Education

Bachelor’s Degree

Tools

Microsoft Office

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Job description

Rice University in Houston seeks an assistant director, academic success, to provide guidance on program goals, policy interpretation, and project coordination. The role requires on-campus presence five days a week, with some evenings and weekends, and involvement in committees, student advising, and cross‑team collaboration.

Ideal candidates bring a Bachelor’s degree and 2+ years of experience, strong communication, diplomacy, and data analysis skills, plus proficiency with Microsoft Office.