Student Success & Academic Programs Lead

The Chronicle Of Higher Education, Inc.; Newark (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

University of Delaware seeks an Academic Program Coordinator in the Alfred Lerner College of Business and Economics to support MMGB operations and student advising. The role emphasizes day-to-day department administration, data management, and coordinating class schedules with a focus on undergraduate programs.

You will carry a caseload as an accessible, student-facing advisor, guiding majors and minors toward timely degree completion and success, while coordinating with campus offices on

Qualifications

• Bachelor’s degree and three years of relevant experience. Master’s degree preferred.
• Experience in a higher-education setting is strongly preferred.
• Familiarity with university systems (Stellic, VGER, UDSIS, CLSS) is preferred.
• Knowledge of advising best practices and student success strategies.
• Ability to manage multiple tasks with strict deadlines.

Responsibilities

• Provide front-office support for MMGB, greeting visitors, answering inquiries, and triaging issues.
• Schedule classroom and meeting-room reservations for faculty and students.
• Manage MMGB research participation and inbox weekly.
• Generate reports for promotions, tenure, and contract renewals with confidentiality.
• Support advising with outreach and student-success initiatives.

Skills

Public speaking

Excellent written and verbal

Organizational skills

Problem solving

Attention to detail

Independent work

Education

Bachelor’s degree and three years of relevant experience

Master’s degree preferred

Tools

Stellic

VGER

UDSIS

CLSS

Job description

University of Delaware seeks an Academic Program Coordinator in the Alfred Lerner College of Business and Economics to support MMGB operations and student advising. The role emphasizes day-to-day department administration, data management, and coordinating class schedules with a focus on undergraduate programs.

You will carry a caseload as an accessible, student-facing advisor, guiding majors and minors toward timely degree completion and success, while coordinating with campus offices on