Student Success Academic Advisor

Eastern Florida State College; Melbourne (FL); On-site; USD 36,000 - 38,000; Full time

Job summary

Eastern Florida State College seeks a full-time Academic Advisor on the Melbourne Campus in Melbourne, Florida. The role guides students from inquiry through program completion, creates academic plans, and provides registration guidance.

You will monitor progress, support retention initiatives, coordinate resources, and respond to student needs with strong customer service in a high-volume environment.

Qualifications

• Bachelor's degree from a regionally accredited institution.
• One year of experience in advising, admissions, teaching, guidance/career counseling, customer service, or related field.
• Basic knowledge of technology used in higher education.
• Ability to function in a high-volume environment with multitasking and prioritization.
• Superior customer service skills.
• Successful completion of fingerprinting (fee paid by candidate).
• Understands Equal Access/Equal Opportunity.
• Official transcripts may be required for consideration.

Responsibilities

• Guide students from inquiry through program completion and secure active enrollment.
• Create academic plans, provide registration guidance, course selection and scheduling, monitor progress.
• Support retention initiatives and coordinate resources to assist student success.”],
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Skills

Communication skills

Customer service

Multitasking

Timeliness

Tech literacy

Education

Bachelor's Degree

Job description

Eastern Florida State College seeks a full-time Academic Advisor on the Melbourne Campus in Melbourne, Florida. The role guides students from inquiry through program completion, creates academic plans, and provides registration guidance.

You will monitor progress, support retention initiatives, coordinate resources, and respond to student needs with strong customer service in a high-volume environment.