Enrollment Advisor & Pathways Coach

Keiser University; Melbourne (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Keiser University in Melbourne, FL is seeking an Admissions Counselor to guide prospective students through the enrollment journey. You will assess interests, provide information, and support applicants from inquiry to decision with excellent customer service and engaging presentations.

The role requires a Bachelor's degree, 1 year in recruiting and 3 years in customer service, strong Microsoft Office skills, and willingness to work some nights and Saturdays to meet student needs.

Qualifications

• Bachelor's degree is required.
• 1 year minimum in recruiting and 3 years in customer service preferred.
• Proficiency in Microsoft Office and strong written/verbal communication.

Responsibilities

• Reach out to inquiring students via phone, providing information and personalized guidance to facilitate enrollment.
• Ignite passion: engage in dynamic conversations to uncover students' skills and goals.
• Guide students through the admissions process from inquiry to enrollment with excellent customer service.
• Advise on program options that align with career aspirations and promote Keiser University's offerings.
• Deliver informative presentations to groups of prospective students and families.
• Collaborate with the admissions team to achieve campus goals and maintain accurate records in the SIS.
• Adapt to fast-changing environments and flexible with work schedules as needed.

Skills

Public speaking

Customer service

Communication skills

Recruiting

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Keiser University in Melbourne, FL is seeking an Admissions Counselor to guide prospective students through the enrollment journey. You will assess interests, provide information, and support applicants from inquiry to decision with excellent customer service and engaging presentations.

The role requires a Bachelor's degree, 1 year in recruiting and 3 years in customer service, strong Microsoft Office skills, and willingness to work some nights and Saturdays to meet student needs.