First-Year Success Navigator

Finger Lakes Community College; Town of Canandaigua (NY); Vor Ort; USD 54.000 - 56.000; Vollzeit

Benefits dieser Stelle

New York State Retirement

SUNY Retirement Program

Health and dental insurance

Flexible spending account (FSA)

21 days annual leave

12 sick days

13.5 holidays annually

Tuition waiver for employee and depend

Tuition assistance at 4-year colleges

Zusammenfassung

Finger Lakes Community College in Canandaigua, NY is seeking a Student Success Coach to support first-year students through extended orientation and ongoing advising. You will monitor academic progress, financial aid status, and wellness and engagement strategies, working closely with the Academic Advising and Transfer Services Office.

The role requires a Bachelor's degree in Education, Social Work, or related field, with two years of experience in student services; the schedule is 37.5 hours

Qualifikationen

• Bachelor's degree in Education, Social Work, Human Services, or related field.
• Master’s degree in related fields preferred.
• At least 2 years professional experience in student counseling, residential life, student support, or academic advising at the college level.
• Experience supporting students in individualized and group settings.
• Ability to work with a diverse student population and provide student support and triage.
• Strong communication and human relations skills.
• Excellent organizational skills and ability to maintain accurate records.
• Knowledge of FERPA and confidentiality; familiarity with Ellucian or student information systems.
• MS Office and database management skills.
• Willingness to work 37.5 hours per week with some evenings and weekends; travel to campus centers if needed.

Aufgaben

• Provides holistic support to students.
• Facilitates extended orientation workshop series with first-semester students.
• Prepares and executes extended orientation learning objectives.
• Maintains accurate records on each advisee and evaluates progress per semester.
• Monitors challenges via early alert systems.
• Coordinates with CAATS to complete New Student Intake Survey and interventions.
• Maintains frequent contact with advisees and builds trust.
• Collaborates with advisors and departments for student success and program enhancements.
• Keeps informed about registration activities and timelines.
• Assists students with career and transfer planning.
• Makes referrals to support services as needed.
• Adheres to FERPA and confidentiality.
• Engages students in curricular and co-curricular activities.
• Performs duties as assigned by leadership.

Kenntnisse

Communication skills

Organizational skills

Interpersonal skills

Confidentiality handling

Data analysis

Ausbildung

Bachelor's degree

Master's degree preferred

Tools

MS Office

Database management

Ellucian (student info systems)

Jobbeschreibung

Finger Lakes Community College in Canandaigua, NY is seeking a Student Success Coach to support first-year students through extended orientation and ongoing advising. You will monitor academic progress, financial aid status, and wellness and engagement strategies, working closely with the Academic Advising and Transfer Services Office.

The role requires a Bachelor's degree in Education, Social Work, or related field, with two years of experience in student services; the schedule is 37.5 hours