Student Services & Success Coordinator

Texas A&M University System; Corpus Christi (TX); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Dental & Vision

Life Insurance

Tuition Benefits

Wellness programs

Job summary

Texas A&M University - Corpus Christi is seeking a Student Services & Success Coordinator to work with the College of Engineering and Computer Science (CECS) personnel and students. The role focuses on academic support, mentoring, and program coordination to improve retention and success.

The position requires a Bachelor's degree and two years of related experience, with proficiency in Office tools and strong communication skills. Experience with Argos, Banner, and Navigate is valued.

Qualifications

• Bachelor's degree in applicable field.
• Two years of related experience.
• Substitutions: Associate's degree + 4 years OR Master's degree accepted.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written, verbal, and interpersonal communication skills.
• Excellent customer service skills.
• Attention to detail.
• Self-motivated and self-directed.

Responsibilities

• Identify academic challenges and connect students with tutoring, counseling, and other support services.
• Ensure students are aware of and have access to the full range of academic and support services.
• Facilitate peer-to-peer mentoring and match mentors with students.
• Identify at-risk students and develop individualized support plans to improve retention and success.
• Assist students in understanding curriculum requirements for informed planning.
• Conduct outreach to students and faculty to promote resources and participation.
• Organize and lead workshops to enhance academic skills and resilience.
• Make travel arrangements for students attending competitions or conferences.
• Monitor and report on the effectiveness of initiatives using data to refine programs.
• Perform other duties as assigned.

Skills

Office Suite

Communication

Customer service

Attention to detail

Self-motivated

Self-directed

Education

Bachelor's degree

Two years related experience

Associate's degree + 4 years or Master's

Tools

Argos

Banner

Navigate

Job description

Job Title

Student Services & Success Coordinator

Agency

Texas A&M University - Corpus Christi

Department

College of Engineering - ENGR

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC's beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

PURPOSE

This position will work with our College of Engineering and Computer Science (CECS) personnel and students to better support their academic needs and connect them to appropriate resources within the college and university. They will also facilitate peer-to-peer mentoring between our students and meet with at-risk students to improve our retention rates.

DESCRIPTION

Functional Area 1: Student Support

Percent Effort: 70%

• Work with students to identify academic challenges and connect them with relevant resources, including tutoring, counseling, and other support services.
• Collaborate with college personnel to ensure students are aware of and have access to the full range of academic and support services available within the college and university.
• Facilitate and oversee peer-to-peer mentoring programs, matching students with mentors who can provide guidance, support, and advice on academic and personal challenges.
• Identify at-risk students and develop individualized support plans to address their specific needs, with the goal of improving retention and academic success.
• Assist students in understanding curriculum requirements to foster informed choices in students' educational planning.
• Conduct outreach to students and faculty to promote available resources and encourage participation in support programs.
• Organize and lead workshops and events designed to enhance academic skills, resilience, and overall student success.
• Make travel arrangements for students who are attending competitions or conferences.

Functional Area 2: Data Tracking

Percent Effort: 20%

• Monitor and report on the effectiveness of support initiatives, using data to refine and improve programs over time.

Functional Area 3: Other

Percent Effort: 10%

• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor's degree in applicable field.
• Two years of related experience.
• Additional education/experience may be considered as substitution for the minimum requirements. Associate's degree and Four (4) years of related experience, OR Master's degree
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail.
• Excellent customer service skills.
• Attention to detail.
• Self-motivated and self-directed.

PREFERRED QUALIFICATIONS

• Master's degree or above in education or counseling.
• Academic advising or academic coaching experience within a higher education institution.
• Experience in Argos, Banner, & Navigate.
• Experience in event planning and coordination.

SALARY

Up to $3,657.34 Monthly (Up to $43,888.08 Annually, Approximately)

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

• INSURANCE:
• Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
• Up to 83% of premium covered by the university: Employee and Spouse
• Employee and Children
• Employee and Family coverage
• Dental & Vision
• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
• DUAL CAREER PARTNER PROGRAM
• ON-CAMPUS WELLNESS OPPORTUNITIES
• Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
• Tuition Benefits:
• Public Loan Forgiveness
• Book scholarships
• 100% tuition coverage for up