Student Services & Success Coordinator

Texas A&M University - Corpus Christi; Corpus Christi (TX); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Paid holidays

Job summary

Texas A&M University - Corpus Christi is seeking a Student Services & Success Coordinator to support CECS students and connect them with college and university resources. They will also facilitate peer mentoring and meet with at‑risk students to improve retention and success.

The role emphasizes data tracking of programs, collaboration with faculty, and organizing workshops to strengthen academic skills and resilience. A Bachelor's degree and strong communication are preferred.

Qualifications

• Bachelor’s degree in applicable field.
• Two years of related experience.
• Associate’s degree with four years related experience, or Master’s degree may substitute.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written, verbal, and interpersonal communication.
• Excellent customer service skills.
• Attention to detail.
• Self-motivated and self-directed.

Responsibilities

• Identify academic challenges and connect students with tutoring, counseling, and other support services.
• Collaborate with college personnel to ensure students access services available within the college and university.
• Facilitate and oversee peer-to-peer mentoring programs and match students with mentors.
• Develop individualized support plans for at‑risk students to improve retention and success.
• Assist students in understanding curriculum requirements and educational planning.
• Organize and lead workshops and events to enhance academic skills and resilience.
• Make travel arrangements for students attending competitions or conferences.
• Monitor and report on the effectiveness of support initiatives.

Skills

Excellent written communication

Excellent verbal communication

Interpersonal skills

Customer service

Attention to detail

Self-motivated

Self-directed

Education

Bachelor's degree

Associate’s degree with substitution option

Master's degree (preferred)

Tools

Microsoft Office Suite

Job description

Job Title and Agency

Job TitleStudent Services & Success Coordinator Agency Texas A&M University - Corpus Christi Department College of Engineering - ENGR Proposed Minimum SalaryCommensurate Job LocationCorpus Christi, Texas Job TypeStaff Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

Purpose

This position will work with our College of Engineering and Computer Science (CECS) personnel and students to better support their academic needs and connect them to appropriate resources within the college and university. They will also facilitate peer-to-peer mentoring between our students and meet with at-risk students to improve our retention rates.

Description

Functional Area 1: Student Support (70%)

• Work with students to identify academic challenges and connect them with relevant resources, including tutoring, counseling, and other support services.
• Collaborate with college personnel to ensure students are aware of and have access to the full range of academic and support services available within the college and university.
• Facilitate and oversee peer-to-peer mentoring programs, matching students with mentors who can provide guidance, support, and advice on academic and personal challenges.
• Identify at-risk students and develop individualized support plans to address their specific needs, with the goal of improving retention and academic success.
• Assist students in understanding curriculum requirements to foster informed choices in students’ educational planning.
• Conduct outreach to students and faculty to promote available resources and encourage participation in support programs.
• Organize and lead workshops and events designed to enhance academic skills, resilience, and overall student success.
• Make travel arrangements for students who are attending competitions or conferences.

Functional Area 2: Data Tracking (20%)

• Monitor and report on the effectiveness of support initiatives, using data to refine and improve programs over time.

Functional Area 3: Other (10%)

• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in applicable field.
• Two years of related experience.
• Additional education/experience may be considered as substitution for the minimum requirements.
• Associate’s degree and Four (4) years of related experience, OR Master's degree Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail.
• Excellent customer service skills.
• Attention to detail.
• Self-motivated and self-directed.

Preferred Qualifications

• Master’s degree or above in education or counseling.
• Academic advising or academic coaching experience within a higher education institution.
• Experience in Argos, Banner, & Navigate.
• Experience in event planning and coordination.

Salary

Up to $3,657.34 Monthly (Up to $43,888.08 Annually, Approximately)

NOTE

Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

Benefits (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. INSURANCE: Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage Dental & Vision Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account DUAL CAREER PARTNER PROGRAM ON-CAMPUS WELLNESS OPPORTUNITIES Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: 8+ hours of vacation paid time off every month. 8 hours of sick leave time off every month. 8 hours of paid time off for Birthday leave. 12-15 paid holidays each year.

Security

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer

Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees. External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.