Student Services & Success Coordinator

Texas A&M University Corpus Christi; Corpus Christi (TX); On-site; USD 37,000 - 44,000; Full time

Job summary

Texas A&M University - Corpus Christi seeks a Student Services & Success Coordinator to support CECS students by connecting them with tutoring, counseling, and resources. The role includes facilitating peer mentoring, identifying at-risk students, and guiding academic planning within the college.

The position emphasizes collaboration with college staff, organizing workshops, and using data to refine programs, with a strong focus on retention and student success.

Qualifications

• Bachelor’s degree in applicable field.
• Two years of related experience.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent written, verbal, and interpersonal communication skills.
• Attention to detail and customer service skills.
• Self-motivated and self-directed.

Responsibilities

• Work with CECS staff to identify student needs and connect them to tutoring, counseling, and other resources.
• Coordinate and oversee peer mentoring programs.
• Identify at-risk students and develop individualized support plans to improve retention and academic success.
• Assist students in understanding curriculum requirements for informed planning.
• Organize and lead workshops to enhance academic skills and resilience.
• Monitor and report on program effectiveness using data to improve initiatives.

Skills

Microsoft Office

Communication skills

Customer service

Attention to detail

Self-motivation

Education

Bachelor’s degree in applicable field

Associate’s degree + 4 years experience or Master’s degree

Job description

Job TitleStudent Services & Success CoordinatorAgencyTexas A&M University - Corpus ChristiDepartmentCollege of Engineering - ENGRProposed Minimum SalaryCommensurateJob LocationCorpus Christi, TexasJob TypeStaffJob DescriptionTAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.PURPOSEThis position will work with our College of Engineering and Computer Science (CECS) personnel and students to better support their academic needs and connect them to appropriate resources within the college and university. They will also facilitate peer-to-peer mentoring between our students and meet with at-risk students to improve our retention rates.DESCRIPTIONFunctional Area 1: Student SupportPercent Effort: 70%Work with students to identify academic challenges and connect them with relevant resources, including tutoring, counseling, and other support services.Collaborate with college personnel to ensure students are aware of and have access to the full range of academic and support services available within the college and university.Facilitate and oversee peer-to-peer mentoring programs, matching students with mentors who can provide guidance, support, and advice on academic and personal challenges.Identify at-risk students and develop individualized support plans to address their specific needs, with the goal of improving retention and academic success.Assist students in understanding curriculum requirements to foster informed choices in students’ educational planning.Conduct outreach to students and faculty to promote available resources and encourage participation in support programs.Organize and lead workshops and events designed to enhance academic skills, resilience, and overall student success.Make travel arrangements for students who are attending competitions or conferences.Functional Area 2: Data TrackingPercent Effort: 20%Monitor and report on the effectiveness of support initiatives, using data to refine and improve programs over time.Functional Area 3: OtherPercent Effort: 10%Perform other duties as assigned.QUALIFICATIONSBachelor’s degree in applicable field.Two years of related experience.Additional education/experience may be considered as substitution for the minimum requirements.Associate’s degree and Four (4) years of related experience, ORMaster's degreeIntermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail.Excellent customer service skills.Attention to detail. Self-motivated and self-directed.PREFERRED QUALIFICATIONSMaster’s degree or above in education or counseling.Academic advising or academic coaching experience within a higher education institution.Experience in Argos, Banner, & Navigate.Experience in event planning and coordination.SALARY: Up to $3,657.34 Monthly (Up to $43,888.08 Annually, Approximately)NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.BENEFITS (rules, policies, eligibility apply)From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.INSURANCE:Medical$0 - $30 per month for Employee Only coverage after university contribution ($920 value).Up to 83% of premium covered by the university:Employee and SpouseEmployee and ChildrenEmployee and Family coverageDental & VisionLife Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending AccountDUAL CAREER PARTNER PROGRAMON-CAMPUS WELLNESS OPPORTUNITIESWork Life Solutions:Counseling, Work Life Assistance, Financial Resources, and Legal ResourcesTuition Benefits:Public Loan ForgivenessBook scholarships100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).Retirement:Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)Voluntary Tax Deferred Account/Deferred Compensation PlanTime Off:8+ hours of vacation paid time off every month.8 hours of sick leave time off every month.8 hours of paid time off for Birthday leave.12-15 paid holidays each year.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.