Credential and Evaluation Coordinator

Texas A&M University System; Corpus Christi (TX); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Tuition Benefits

On-campus Wellness

Time Off

Retirement Plan

Job summary

Texas A&M University - Corpus Christi is seeking a Credential and Evaluation Coordinator to oversee the receipt, posting, and processing of undergraduate applications and admission decisions. The role ensures compliance with institutional and state requirements and directs operations within Enrollment Processing.

The position emphasizes training on Banner and related software, data uploads (SAT/ACT/CLEP/TOEFL/AP), and front-line student support.

Qualifications

• Bachelor's degree required.
• Two years of related experience required.
• Substitution options allowed: HS diploma + 6 years, Associate + 4 years, or Master's degree.

Responsibilities

• Manage day-to-day operations of undergraduate admissions processing and admission decisions.
• Supervise and train staff and student workers in customer service areas.
• Lead efforts to streamline processes and improve service quality; communicate admissions information to students.

Skills

Microsoft Office

Databases

Communication

Attention to detail

Self-motivation

Spanish language

Education

Bachelor's degree

Master's degree

Tools

Banner Student Information System

Laserfiche

Argos

Target X

Job description

Job Title

Credential and Evaluation Coordinator

Agency

Texas A&M University - Corpus Christi

Department

Office Of Enrollment Processing

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

PURPOSE

The Credential and Evaluation Coordinator plans, organizes, and directs operations relative to the receipt, posting, and processing of applications for admission to the University. This also includes supervision of processes designed to issue admission decisions for undergraduate students to ensure compliance. This role is critical to the daily operations of undergraduate admissions processing and ensures compliance with institutional, system, and state requirements.

DESCRIPTION

Functional Area 1: Management

Percent Effort: 60%

• Manage with the day-to-day operations involved in the admissions process, specifically related to the application process and the issuance of admission decisions at the undergraduate level.
• Assist with the daily operations of designated unit to include selection, training, supervising, and providing guidance to subordinate personnel in customer service area to include student workers.
• Leads efforts to streamline processes, develop efficiencies, and increase the quality of service. Executes admissions communications to students.

Functional Area 2: Operations

Percent Effort: 30%

• Process applications for special programs, including StudyGroup, Islander Academy, Program for System Admission (PSA), and other designated populations.
• Prepare and forward prospective undergraduate student applications for review by the Undergraduate Admissions Committee when required.
• Creates, plans, and executes annual training programs for Banner and appropriate supporting software packages for all staff throughout the Division of Enrollment Processing.
• Uploads SAT, ACT, CLEP, TOEFL and AP test scores.

Functional Area 3: Customer Service

Percent Effort: 10%

• Provide front-line assistance by answering phones and responding to student, parent, and campus partner inquiries related to undergraduate admissions processing.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree.
• Two (2) years of related experience.
• Additional education/experience may be considered as a substitution for the minimum requirements.
  • High school diploma or GED and six (6) years of related experience
  • Associate’s degree and four (4) years of related experience
  • Master’s degree
• Intermediate skills in Microsoft Office Suite (Word and Excel) and databases.
• Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner through various methods, such as person, telephone and email.
• Attention to detail. Self-motivated and self-directed.

PREFERRED QUALIFICATIONS

• Experience managing others.
• Experience in admissions, student recruiting, or college relations.
• Experience with Banner Student Information System, Laserfiche, Argos, and Target X.
• Bilingual in Spanish.

SALARY: Up to $19.40 Hourly (Up to $40,352 Annually, Approximately)

_ NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026. _

BENEFITS (rules, policies, eligibility apply)

_ From our generous _ _ benefits package _ and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. _

Insurance

• Medical$0 - $30 per month for Employee Only coverage after university contribution ($920 value).
• Up to 83% of premium covered by the university:
  • Employee and Spouse
  • Employee and Children
  • Employee and Family coverage
• Dental & Vision
• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Dual Career Partner Program

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness
• Book scholarships
• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.
• 8 hours of sick leave time off every month.
• 8 hours of paid time off for Birthday leave.
• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.