Student Services & Programs Administrator (CARES)

City University of New York; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

City University of New York’s LaGuardia CARES is seeking an Administrative Coordinator to manage daily operations, support strategic initiatives, and improve service delivery for students. The role involves grant reporting, partnership development, and program coordination, reporting to the LaGuardia CARES Director.

The ideal candidate excels in organization, communication, and leadership, contributing to student success within a diverse urban college setting.

Qualifications

• Bachelor's Degree required.
• Preferred: bachelor's in administration or related field.
• Experience in office administration and program coordination.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Experience in high-volume, student-facing or customer-service settings.
• Bilingual candidates encouraged.

Responsibilities

• Coordinate operations and act as a primary contact for students, visitors, faculty, staff, campus partners, and community organizations.
• Assist with CARES food pantry operations and daily administrative tasks.
• Guide students on financial aid and public benefits, and provide referrals to campus and community resources.
• Schedule student appointments, manage service flow, and maintain confidentiality.
• Maintain inventory records and assist with pantry supplies and vendor coordination.
• Support CARES services such as food distribution, meals, and clothing resources.
• Coordinate schedules for student workers and temporary staff; assist with onboarding materials.
• Organize events and campus initiatives with logistics support.

Skills

Organizational skills

Multitasking

Communication

Education

Bachelor's Degree

Tools

Microsoft Word, Excel, Outlook

Job description

City University of New York’s LaGuardia CARES is seeking an Administrative Coordinator to manage daily operations, support strategic initiatives, and improve service delivery for students. The role involves grant reporting, partnership development, and program coordination, reporting to the LaGuardia CARES Director.

The ideal candidate excels in organization, communication, and leadership, contributing to student success within a diverse urban college setting.