Student Life Programs & Operations Coordinator

City University of New York; New York (NY); On-site; USD 77,000 - 90,000; Full time

Job summary

LaGuardia Community College seeks a dedicated and skilled Student Life Specialist to support daily operations, grants reporting, and program coordination for the CARES initiative. This role reports to the CARES Director and focuses on front-office efficiency, student services, and partnerships.

The position requires strong organizational and communication skills, experience in coordinating multiple programs, and a commitment to equitable student support within a diverse college environment.

Qualifications

• Bachelor's degree and four years' related experience required.
• Experience in office administration and program coordination.
• Strong organizational and multitasking abilities with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience working in higher education or non-profit organizations is a plus.

Responsibilities

• Assist with daily administrative and operational functions of CARES front office, establish efficient procedures and front-desk operations.
• Provide operational assistance with CARES student-facing services, including the food pantry, and monitor daily operations.
• Lead assessment and routing of student inquiries, provide information on CARES programs and referrals.
• Coordinate and monitor CARES procedures to ensure timely, professional, equitable assistance while safeguarding confidentiality.
• Oversee pantry inventory and supply operations, coordinate ordering, storage, and distribution.
• Coordinate scheduling and assignments of student workers and volunteers, monitor performance.
• Support onboarding, training, and readiness with training materials and resources.
• Monitor workflows to improve systems, track tasks, and report trends to the CARES Director.
• Plan and coordinate CARES and college-wide events—orientation, Weeks of Welcome, resource fairs, workshops.
• Serve as operational liaison among CARES staff, campus partners, vendors, and community organizations.

Skills

Office administration

Program coordination

Organizational skills

Multitasking

Microsoft Office

Customer service

Event coordination

Communication

teamwork

Education

Bachelor's degree

Four years related experience

Higher ed experience appreciated

Tools

Microsoft Office Suite

Job description

LaGuardia Community College seeks a dedicated and skilled Student Life Specialist to support daily operations, grants reporting, and program coordination for the CARES initiative. This role reports to the CARES Director and focuses on front-office efficiency, student services, and partnerships.

The position requires strong organizational and communication skills, experience in coordinating multiple programs, and a commitment to equitable student support within a diverse college environment.