Student Services & Engagement Specialist

Florida National University, Inc.; Florida; On-site; USD 38,000 - 52,000; Full time

Job summary

Florida National University, Inc. seeks a Student Services Assistant to support the Student Services Department. The role promotes cultural, professional, and educational growth for students and provides assistance to both students and administration throughout the university experience.

The position emphasizes communication, policy adherence, ceremony and orientation support, and participation in university events, with duties ranging from advising to special projects under supervision.

Qualifications

• Associate or bachelor’s degree in education, business, or related field required.
• One year of administrative, customer service, or student support experience.
• Experience using Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Respond to daily communications via email and voicemail promptly and professionally.
• Ensure compliance with university policies, data privacy, and applicable laws.
• Support commencement, orientation, events, and student activities.
• Assist with special projects and campus committees as assigned.
• Maintain student records and assist with student engagement initiatives.

Skills

Customer service

Communication

Documentation

Conflict resolution

Education

Associate or bachelor’s degree in education, business, or related field

Tools

Microsoft Office Suite

Job description

Florida National University, Inc. seeks a Student Services Assistant to support the Student Services Department. The role promotes cultural, professional, and educational growth for students and provides assistance to both students and administration throughout the university experience.

The position emphasizes communication, policy adherence, ceremony and orientation support, and participation in university events, with duties ranging from advising to special projects under supervision.