Bilingual Financial Aid Advisor

Florida National University, Inc.; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

Florida National University, Inc. is seeking a capable Financial Aid Assistant to support the Financial Aid Director in planning, organizing, and supervising the department to administer federal, state, and institutional aid funds.

The role emphasizes prompt communication with students and families, strict compliance with FERPA and related regulations, and collaboration with campus partners during orientations and commencements. Strong bilingual English/Spanish communication is preferred.

Qualifications

• Associate degree preferred.
• Experience in financial aid processes.
• Bilingual: English and Spanish.

Responsibilities

• Assist the Financial Aid Director in planning, organization, and supervision of the Financial Aid department.
• Respond promptly to daily communications via email and voicemail.
• Ensure compliance with FERPA, GDPR, and applicable laws in all admission activities and financial aid processes.
• Participate in commencements, new student orientation, university events, and committees.
• Execute special projects assigned by the Financial Aid Director or Campus Dean.
• Stay up-to-date with FSA handbook, IFAP announcements, deadlines, and policies.

Skills

Financial aid knowledge

Bilingual English/Spanish

Attention to detail

Education

Associate degree preferred

Job description

Florida National University, Inc. is seeking a capable Financial Aid Assistant to support the Financial Aid Director in planning, organizing, and supervising the department to administer federal, state, and institutional aid funds.

The role emphasizes prompt communication with students and families, strict compliance with FERPA and related regulations, and collaboration with campus partners during orientations and commencements. Strong bilingual English/Spanish communication is preferred.