Student Services Coordinator

Bethel University of Tennessee; McKenzie (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Bethel University of Tennessee in McKenzie seeks an accounts clerk to support student billing and financial aid services. You will post adjustments, process payments, and upload contracts and Radius forms, serving as the primary contact for student inquiries.

The candidate should have a technical accounting certificate or GED/HiSET, plus basic math, spreadsheets and bookkeeping software experience; a bachelor’s degree is preferred with 2 years in accounting.

Qualifications

• Technical School Business/Accounting Certificate or GED/HiSET or related on‑the‑job experience.
• Experience in computer skills, basic math, knowledge of spreadsheets, bookkeeping software and customer service.
• Bachelor’s Degree in Accounting preferred and 2 years’ experience in accounting and/or bookkeeping.

Responsibilities

• Posts account adjustments (calculate drop adjustments according to policy).
• Processes payments, provide billing customer service, assist students with account inquiries.
• Upload financial contracts and Radius applications.
• Maintain business office fax, business office email, and google texting for all students.
• Enter student ACH information.
• Assist students with completing the FAFSA, MPN, & Loan Entrance Counseling.
• Provide financial aid customer services and assist with federal aid and scholarship inquiries.
• Primary contact for all student phone calls and walk-ins.
• Process student disbursement letters and exit counseling.

Skills

Computer skills

Basic math

Spreadsheets

Bookkeeping software

Customer service

Education

Technical School Business/Accounting Certificate or GED/HiSET

Bachelor’s Degree in Accounting preferred

Tools

Radius

Job description

Principal Accountabilities/Responsibilities:

• Posts account adjustments (calculate drop adjustments according to policy).
• Processes payments, provide billing customer service, assist students with account inquiries.
• Upload financial contracts and Radius applications.
• Maintain business office fax, business office email, and google texting for all students.
• Enter student ACH information.
• Assist students with completing the FAFSA, MPN, & Loan Entrance Counseling.
• Provide financial aid customer services and assist with federal aid and scholarship inquiries.
• Primary contact for all student phone calls and walk-ins.
• Process student disbursement letters and exit counseling.
• Performs related accountabilities/responsibilities as required or directed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Minimum Qualifications

Knowledge/Education

• Technical School Business/Accounting Certificate or High School Diploma (GED/HiSET) or related on-the-job experience.

Experience

• Computer skills, basic math, knowledge of spreadsheets, bookkeeping software and customer service experience

Licensure, Registration, Certification

• N/A

Desired Qualifications

Knowledge/Education

• Bachelor’s Degree in Accounting or equivalent preferred and 2 years’ experience in accounting and or bookkeeping.

Experience

• Computer skills, basic math, knowledge of spreadsheets, bookkeeping software and customer service experience

Licensure, Registration, Certification

• N/A

Physical Requirements

Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.

Environmental Conditions

Work is performed under basically normal working conditions as in a standard office environment.