Student Services Coordinator

University of South Carolina; Columbia (SC); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition

Dependent Scholarships

Annual Leave

Sick Leave

13 Paid Holidays (including an ext’d 


Paid Parental Leave

Professional Development Opportunities

Job summary

University of South Carolina in Columbia seeks a Student Services Coordinator to serve as the primary contact for students requiring assistance and to help navigate USC processes across campus. You will plan, schedule, and coordinate all elements of student orientations and GARNET activities.

The role supports GARNET materials, course overrides, and inquiries, with a focus on assisting senior students and coordinating with departments and offices across the university.

Qualifications

• Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
• Knowledge of University policies and procedures. Must have ability to direct and manage multiple complex activities.
• Must be able to establish and maintain effective working relationships with others in the University community.

Responsibilities

• Serves as student services coordinator for USC’s senior citizen population. Serves as the primary contact for these students in providing assistance. Provides support in navigating USC requirements and referring to other offices on campus. Assists with course registration and understanding of University policies and procedures.
• Coordinates and provides support to Assistant Director with current and developing GARNET programs and initiatives including, but not limited to, Winter Session and Summer Semester. Serves as primary coordinator of grade collection for Summer Semester at USC. Maintains the Winter Session course waitlist. Collects and reviews GARNET course materials including syllabi and course evaluations. Maintains positive relationships with all departments/academic/university offices and personnel affiliated with GARNET. Plans, schedules, and coordinates representation at new student orientations, as well as other GARNET activities and events where GARNET works with campus partners and academic departments.
• Directs and organizes GARNET’s Student Advisory Board. Communicates with Board leaders and Board members and organizes volunteer opportunities. Supervises Board leaders in scheduling meetings and meeting itineraries. Assists Board leadership in managing a budget for events, team building, and beyond-the-classroom experiences.
• Coordinates the Interdisciplinary Certificate enrollment process for students who are adding one or more of the certificates to their undergraduate degrees. Receives Formstacks from interested students and processes their curriculum additions in Banner. Assists certificate students with questions and changes, as needed. Maintains up-to-date database of students currently enrolled in all four certificates. Ensures timely email communication with students regarding graduation application processes. Communicates with academic advisors and Registrar’s office on additions, changes, and certificate graduation applications.

Skills

Student services coordination

Communication with students

Education

Bachelor’s degree in a job related field

2+ years of job related experience

Job description

Student Services Coordinator

Serves as the primary point of contact for students needing assistance, as requested. Provides support for helping general GARNET students navigate the University’s many processes and offices. Remains current with program area requirements, policies, and procedures. Plans, schedules, and coordinates all elements in student orientations, plus other GARNET meetings, activities, and events. Collects and reviews GARNET course materials including syllabi and course evaluations. Processes overrides for GARNET courses and responds to general inquiries for assistance.

Posting Details

• Posting Number: STA00754PO26


• Job Family: Academic and Professional Training and Development


• Job Function: Academic Programming


• USC Market Title: Academic Program Specialist


• Link to USC Market Title: https://uscjobs.sc.edu/titles/131785


• Job Level: P2 - Professional


• Business Title (Internal Title): Student Services Coordinator


• Campus: Columbia


• Work County: Richland


• College/Division: Division of Academic Affairs and Provost


• Department: PROV Graduation and Retention Network


• State Pay Range: G08


• USC Market Range: MRE - $49,700 $60,882 $72,065


• Anticipated Hiring Range: Salary commensurate with qualifications


• Location of Vacancy:


• Part/Full Time: Full Time


• Hours per Week: 37.5


• Work Schedule: Standard working schedule: 8:30am – 5:00pm Must be willing to work a flexible schedule to meet the needs of the department.


• Basis: 12 months


• Job Search Category: Student Services

About USC

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the \"Working at USC\" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

• Health and Life Insurance


• Retirement Programs


• Paid Tuition


• Dependent Scholarships


• Annual Leave


• Sick Leave


• 13 Paid Holidays (including an extended December holiday)


• Paid Parental Leave


• Professional Development Opportunities

Position Description

Serves as the primary point of contact for students needing assistance, as requested. Provides support for helping general GARNET students navigate the University’s many processes and offices. Remains current with program area requirements, policies, and procedures. Plans, schedules, and coordinates all elements in student orientations, plus other GARNET meetings, activities, and events. Collects and reviews GARNET course materials including syllabi and course evaluations. Processes overrides for GARNET courses and responds to general inquiries for assistance.

Job Related Minimum Required Education and Experience

• Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Knowledge/Skills/Abilities

• Knowledge of University policies and procedures. Must have ability to direct and manage multiple complex activities.


• Must be able to establish and maintain effective working relationships with others in the University community.

Job Duties

• 
  

  Serves as student services coordinator for USC’s senior citizen population. Serves as the primary contact for these students in providing assistance. Provides support in navigating USC requirements and referring to other offices on campus. Assists with course registration and understanding of University policies and procedures.

  
  

  Essential Function: Yes
  Percentage of Time: 10

  
  


• 
  

  Coordinates and provides support to Assistant Director with current and developing GARNET programs and initiatives including, but not limited to, Winter Session and Summer Semester. Serves as primary coordinator of grade collection for Summer Semester at USC. Maintains the Winter Session course waitlist. Collects and reviews GARNET course materials including syllabi and course evaluations. Maintains positive relationships with all departments/academic/university offices and personnel affiliated with GARNET. Plans, schedules, and coordinates representation at new student orientations, as well as other GARNET activities and events where GARNET works with campus partners and academic departments.

  
  

  Essential Function: Yes
  Percentage of Time: 20

  
  


• 
  

  Directs and organizes GARNET’s Student Advisory Board. Communicates with Board leaders and Board members and organizes volunteer opportunities. Supervises Board leaders in scheduling meetings and meeting itineraries. Assists Board leadership in managing a budget for events, team building, and beyond-the-classroom experiences.

  
  

  Essential Function: Yes
  Percentage of Time: 15

  
  


• 
  

  Coordinates the Interdisciplinary Certificate enrollment process for students who are adding one or more of the certificates to their undergraduate degrees. Receives Formstacks from interested students and processes their curriculum additions in Banner. Assists certificate students with questions and changes, as needed. Maintains up-to-date database of students currently enrolled in all four certificates. Ensures timely email communication with students regarding graduation application processes. Communicates with academic advisors and Registrar’s office on additions, changes, and certificate graduation applications.

  
  

  Essential Function: Yes
  Percentage of Time: 45

  
  


• 
  

  Supervises student office assistants and provides assistance to GARNET office personnel through backup rotation for front desk coverage. Provides support to and serves in place of Assistant Director for meetings and presentations, as needed. Performs peer institution research, as needed, throughout the year. Performs other special projects and job-related duties, as assigned.

  
  

  Essential Function: Yes
  Percentage of Time: 10

  
  

Position Attributes

• Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.


• Safety Sensitive or Security Sensitive: No


• Hazardous weather category: Non-Essential

Posting Detail Information

• Number of Vacancies: 1


• Desired Start Date: 10/09/2026


• Job Open Date: 10/07/2026


• Job Close Date: 10/30/2026


• Open Until Filled: No


• Special Instructions: Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by October 30, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance, Retirement Programs, Paid Tuition, Dependent Scholarships, Annual Leave, Sick Leave, 13 Paid Holidays (including an extended December holiday), Paid Parental Leave, Professional Development Opportunities.


• Quicklink for Posting: https://uscjobs.sc.edu/postings/214160

EEO Statement

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have at least a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
   
   
   
   1. Yes
   
   
   2. No
   
   
   
   

Applicant Documents

Required Documents

1. Resume


2. List of References and Contact Information

Optional Documents

1. Cover Letter