Professional Development & Employee Experience Coordinator
University of South Carolina
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Benefits offered by this job
Job summary
University of South Carolina in Columbia, SC is seeking a Professional Development & Employee Experience Coordinator to support division-wide programs and HR operations. You will coordinate development programs, engagement initiatives, conferences, and student employment activities while delivering responsive customer service and administrative support across Human Resources.
The role requires a bachelor’s degree and 2+ years of related experience, with a typical 37.5-hour work week and standard
Qualifications
- Strong interpersonal and communication skills.
- Ability to multi-task with accuracy and attention to detail.
- Excellent customer service in HR context.
Responsibilities
- Coordinate professional development and employee engagement programs across the division.
- Manage calendars, registrations, travel, venues, and communications for events.
- Support HR operations including recruitment, onboarding, position management, and student employment.
- Prepare materials, newsletters, reports, and web content for development programs.
Skills
Education
Job description
Please see Special Instructions for more details. Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by October 30, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
- Posting Number: STA00739PO26
- Job Family: Administrative Support
- Job Function: Administrative Services
- USC Market Title: Administrative Coordinator
- Job Level: P2 - Professional
- Business Title (Internal Title): Professional Development & Employee Experience Coordinator
- Campus: Columbia
- Work County: Richland
- College/Division: Division of Student Affairs and Academic Support
- Department: SAAS Human Resources
- State Pay Range: G08
- USC Market Range: MRE - $49,700 $60,882 $72,065
- Anticipated Hiring Range: $49,700 - $58,000
- Part/Full Time: Full Time
- Hours per Week: 37.5
- Work Schedule: Standard working hours are Monday to Friday 8 am to 4:30 pm; Must be willing to work as needed due to departmental priorities
- Basis: 12 months
- Job Search Category: Administrative
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
- Are you highly organized and able to keep multiple projects, deadlines, and details moving at the same time?
- Do you enjoy coordinating programs and events that bring people together and support employee growth?
- Can you balance excellent customer service with accuracy, responsiveness, and attention to detail in a fast-paced HR environment?
The Professional Development & Employee Experience Coordinator plays a key role in supporting a positive and engaging employee experience across the Division of Student Affairs and Academic Support. This position coordinates professional development programs, employee engagement initiatives, conferences, and student employment activities while providing responsive customer service and administrative support for Human Resources operations. The coordinator works closely with employees, applicants, campus partners, and other stakeholders to help deliver organized, efficient, and employee-focused HR programs and services.
- Coordinate professional development, employee engagement, leadership, mentorship, recognition, conference, and student employment programs and initiatives across the Division.
- Bring programs and events to life by coordinating schedules, registrations, facilities, catering, travel, presenters, vendors, audiovisual needs, materials, and participant communications.
- Support employee recognition and engagement initiatives that foster connection and positive employee experience, including GEMS, divisional awards, appreciation events, fellowships, and other employee-focused programs.
- Develop and coordinate program communications and resources, including presentations, training materials, newsletters, website content, promotional materials, surveys, evaluations, and reports.
- Maintain program calendars, registration systems, participation records, documentation, and assessment data to support reporting and continuous improvement.
- Serve as a go-to resource for the HR office, providing responsive and professional customer service to employees, applicants, supervisors, campus partners, presenters, and visitors.
- Provide administrative and operational support for recruitment, onboarding, employee relations, position management, student employment, organizational development, purchasing, travel, records management, and other HR activities.
- Partner with the finance team to support timely processing of HR-related payments, including travel, memberships, GEMS, and professional development expenses, while contributing to special projects and other Division and HR initiatives.
- Competitive salary + some of the BEST benefits you can find!
- Generous annual and sick leave accrual, along with 13 paid holidays.
- An engaging and collaborative on-campus environment.
- Our location is in South Carolina’s capital city, surrounded by amenities, so you will love where you work!
- Opportunities for professional development, including tuition assistance.
- Eligible for enrollment in the Public Service Loan Forgiveness Program.
- Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
- Knowledge of USC policies, procedures, customer service, and strong organizational skills.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Strong organizational skills and the ability to multi-task with a high level of accuracy and attention to detail.
- Ability to communicate effectively, both orally and in writing. Ability to provide and understand the importance of excellent customer service to internal and external stakeholders.
Provide comprehensive administrative and operational support to the Manager of Professional Development by coordinating division-wide professional development programs, employee engagement initiatives, conferences, workshops, leadership programs, mentorship activities, recognition events, and student employment initiatives.
Coordinate calendars, meeting logistics, registrations, travel arrangements, catering, audiovisual needs, facility reservations, presenter communications, conference materials, and participant correspondence for divisional, university-wide, and system-level events.
Maintain professional development calendars, registration systems, participant databases, attendance records, learning management materials, and program documentation.
Prepare presentations, training materials, marketing communications, websites, newsletters, promotional materials, surveys, evaluations, reports, and correspondence supporting professional development and employee experience initiatives.
Assist with planning and coordinating employee recognition programs including GEMS, divisional awards, appreciation events, fellowship programs, mentorship activities, and employee engagement initiatives.
Provide administrative support for conference planning activities including proposal management, presenter communications, registration coordination, budget tracking, vendor coordination, event logistics, and post-conference assessments.
Coordinate communications with campus departments, system institutions, community partners, vendors, presenters, and conference participants to ensure successful execution of professional development and employee experience programs.
Maintain records related to professional development participation, conference attendance, employee recognition programs, student employment initiatives, and assessment outcomes. Assist in compiling reports, analyzing participation data, and preparing summaries to support continuous improvement initiatives.
Essential Function: Yes
Percentage of Time: 55
Serve as the primary administrative and customer service contact for the Human Resources office by managing departmental phone lines, and shared email accounts.
Provide timely, accurate, and professional assistance to employees, applicants, supervisors, campus partners, and visitors regarding Human Resources policies, procedures, programs, and services.
Receive, assess, prioritize, and route inquiries to appropriate HR staff while ensuring exceptional customer service and timely follow-up.
Maintain a working knowledge of university policies, Human Resources procedures, and administrative systems to respond to routine inquiries and support office operations.
Exercise discretion and maintain confidentiality when handling personnel information and sensitive Human Resources records.
Essential Function: Yes
Percentage of Time: 25
Coordinate administrative operations for the Human Resources office including ordering office supplies, maintaining equipment, processing mail, shipping and receiving, scheduling conference rooms, coordinating vendors, and maintaining office resources.
Assist with document preparation, filing, records management, purchasing, travel reimbursements, and other administrative processes necessary to support efficient HR operations.
Essential Function: Yes
Percentage of Time: 10
Provide administrative support for Human Resources programs including recruitment, onboarding, employee relations, position management, student employment, organizational development, and special projects.
Assist with candidate communications, document preparation, meeting coordination, and other administrative activities supporting HR program delivery.
Essential Function: Yes
Percentage of Time: 5
Liaison with the finance team to ensure HR payments are processed in a timely manner this may include, Travel, Memberships, GEMS, PD Team payments.
Perform other related duties and special projects as assigned to support the operational needs of the Human Resources unit.
Essential Function: Yes
Percentage of Time: 5
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive: No
Hazardous weather category: Non-Essential
- Number of Vacancies: 1
- Desired Start Date: 11/01/2026
- Job Open Date: 10/01/2026
- Job Close Date: 10/30/2026
- Open Until Filled: No
Special Instructions to Applicant: Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by October 30, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance, Retirement Programs, Paid Tuition, Dependent Scholarships, Annual Leave, Sick Leave, 13 Paid Holidays (including an extended December holiday), Paid Parental Leave, Professional Development Opportunities.
Quicklink for Posting: https://uscjobs.sc.edu/postings/213875
The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.
Required fields are indicated with an asterisk (*).
- * Do you have at least a bachelor's degree in a job-related field and 2 or more years of job-related experience, which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience?
- Yes
- No
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
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