Student Services Advisor 2 - 142000

University of California San Diego; California; On-site; USD 57,000 - 76,000; Full time

Job summary

UC San Diego's Mathematics Department seeks a Student Services Advisor 2 to provide professional staff support for graduate education programs. You will advise, admit, and manage graduate student progress, ensuring compliance with university policies and deadlines, while coordinating with faculty and campus offices for continual program development.

You will be cross-trained across Graduate Affairs to ensure continuity and assist with outreach and program reporting.

Qualifications

• Counsel graduates on programs and curriculum with analytical decision-making.
• Maintain confidentiality of academic, payroll and personnel data.
• Understand expectations for mathematics students and alumni.
• Strong written and oral communication skills for diverse audiences.
• Ability to work independently and with diverse teams.

Responsibilities

• Advise and administer graduate programs in the Mathematics dept.
• Ensure progress toward degree goals within policies and deadlines.
• Manage admissions decisions and reporting for graduate students.
• Collaborate with faculty, students and campus offices as liaison.
• Develop and maintain graduate web pages and program materials.

Skills

Counseling graduates

Advising techniques

Confidentiality

Communication skills

Multicultural competencies

Organizational skills

Data management

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Database software

Spreadsheet software (Excel)

Word processing

University databases

Job description

Payroll Title: STDT SVC ADVISOR 2 SV

Department: MATHEMATICS

Hiring Pay Scale: $56,501 - $76,003/year

Worksite: Campus

Appointment Type: Career

Appointment Percent: 100%

Union: SV Contract

Total Openings: 1

Work Schedule: Days, 8 hrs/day, Mon-Fri

#142000 Student Services Advisor 2

Filing Deadline: Mon 11/16/2026

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 11/5/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

The UCSD Mathematics Department is a dynamic unit with 77 faculty members and approximately 50+ additional non-FTEs in various instructional and research titles. These academics work on a broad range of research funded by diverse federal, state, and private agencies. The department comprises dedicated career staff, 180 Master's and Ph.D. students, and over 2,400 undergraduate students. Together, they generate high-caliber research in various fields and provide an outstanding graduate program that attracts top-ranked students, contributing to the department’s academic reputation.

The department maintains a large undergraduate program that prepares over 2,400 pure and applied mathematics majors, as well as students from 57 other majors across the campus. This program provides a strong fundamental background in mathematics needed to succeed in various career options. The faculty are engaged in a vigorous research program with an average of 72 active awards in many interdisciplinary areas, totaling approximately $20 million per year. The instructional program enrolls approximately 30,000 graduate and undergraduate students annually.

As the fundamental language of science, mathematics is an essential intellectual tool required by a trained workforce to create the technological advances of the future. The department is home to The Center for Computational Mathematics (CCoM), which consists of a broad and diverse group of faculty, researchers, and students who share a common interest in the mathematical aspects of computation. The Math Department hosts the Director and staff of the CSU/UC Mathematics Diagnostic Testing Project (MDTP), an intersegmentalstatewide education project in California, and the Director and staff of the Math Testing and Placement (MTP) Office.

Applies professional Student Services concepts. Provides varied student services to students, faculty, and department / school / college management. Works on moderately complex issues. Receives assistance on more complex issues.

Under the supervision of the Associate Director of Student Services, this position provides professional staff support for the administration and implementation of the Graduate educational program in the Department of Mathematics. The Student Advising Officer will ensure that all students are making progress towards their degree and career goals while remaining within established university and program guidelines, regulations, and meeting deadlines. Independently responsible for graduate student affairs functions such as advising, admissions, administration, management and reporting requirements related to the implementation of the student components of departmental training grants. Including outreach, and departmental and institutional development. In collaboration with the Student Affairs Team, the Graduate Advisor will support faculty initiatives to encourage student academic success.

The Graduate Advisor is responsible for faculty support for the Department of Mathematic Graduate programs. In this capacity, the Graduate Advisor will work closely with faculty and graduate affairs staff to administer the review process of new student applications, manage admissions decisions, and advise applicants and admitted students on policies and procedures. Act as a department liaison between faculty, students, and other campus offices to ensure compliance with all relevant student affairs policies and procedures. Make valuable contributions to the departmental Student Affairs Team and effectively represent the Department of Mathematic Graduate programs and policies to faculty, students, other campus units, campus committees and various outreach activities.

Responsible for compliance with Graduate Division rules and regulations regarding achieving an advanced degree, working closely with faculty/administration to resolve program deviations, assisting with authoring and maintaining graduate web pages, preparing written and electronic material about the graduate program, maintaining graduate student databases and spreadsheets.

The Graduate Advisor will serve as a departmental backup for fellow advisors and is expected to be cross-trained in all areas of Graduate Affairs to ensure continuity of advising, administrative functions, and graduate student support across the department.

• Must be available to work occasional overtime during evenings and weekends as needed.

QUALIFICATIONS

• Proven experience counseling graduates on programs and curriculum. Evaluate academic records and make analytical decisions. Skill in presenting information about courses, curricula, programs, and career options to small and large groups of people in an organized comprehensive manner.
• Knowledge of advising and counseling techniques. Ability to maintain confidentiality regarding academic, financial, payroll, and personnel information in accordance with all applicable Federal and State laws.
• Knowledge of educational and private sector expectations for mathematics students and alumni.
• Excellent written and oral communication skills. Ability to write concisely, persuasively, and in summary form. Skill to compose, edit and proofread correspondence and narrative sections of printed information. Ability to express verbally, or in writing, one's position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner.
• Interpersonal skills. Skill in dealing with people in crisis in a professional and concerned manner and ability to advise and listen/counsel diverse personalities using independent and mature judgment.
• Multicultural competencies; ability to work with diverse populations. Ability to work well independently and as a team with a diverse client base (faculty, staff, students, other UC departments and the general public) in a customer service environment.
• Skills in service orientation, organization, active listening, and critical thinking. Excellent organizational skills, attention to accuracy and detail, creative problem-solving skills, ability to prioritize multiple tasks that have conflicting priorities and deadline. Ability to develop, plan and execute workshops, orientations, seminars and other student programming efforts.
• Ability in problem identification and reasoning. Ability to gather, interpret, analyze and present statistical data.
• Ability to multi-task; verbal and written communication skills. Ability to plan, develop, implement, manage and evaluate multiple programmatic activities independently and in a timely, efficient and accurate manner.
• Knowledge of University-specific computer application programs and pertinent databases. Knowledge of database, spreadsheet, and word processing software to create and maintain client information and ad hoc reports.
• Bachelor's degree in related area and / or equivalent experience / training.

SPECIAL CONDITIONS

• Background check required.
• The California Child Abuse and Neglect Reporting Act ("CANRA," Penal Code sections 11164-11174.4) requires certain professionals, known as "mandated reporters", to report known or suspected instances of child abuse or neglect to law enforcement. This position has been identified as a "mandated reporter".

Pay Transparency Act

Annual Full Pay Range: Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: Unclassified - No data available

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Prospective employees who are ordinarily residents in Iran or who are physically located in Iran are generally not eligible to for employment per suspension of General License G on 24 August 2026. If you have ever resided in Iran or have an Iranian passport and would like to confirm your eligibility, please contact [e-mail] for consideration of your particular circumstances.