Student Services Advisor

New England Tractor Trailer Training School (NETTTS); Somers (CT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

401(k) with company match

Medical insurance

Growth opportunities

Job summary

New England Tractor Trailer Training School (NETTTS) is seeking a Student Services Advisor in Somers, CT. This on-site, full-time role supports students from enrollment through graduation, maintains records, handles tuition processes, and collaborates with departments to ensure a smooth campus experience.

The ideal candidate brings customer-service prowess, strong communication, and a detail-oriented multitasker attitude. Training provided, with a competitive package.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of administrative or clerical experience involving data entry and customer service.
• Collections or Student Services experience a plus.

Responsibilities

• Provide exceptional service to students, staff, and visitors—both in-person and by phone.
• Maintain accurate student records and ensure compliance with accreditation standards.
• Manage tuition payments and generate related reports.
• Help with student payment collections as needed.
• Support students on their journey, from enrollment to post-graduation testing and licensure.
• Collaborate with other departments to resolve issues impacting student success.
• Assist with scheduling, record audits, mail processing, and maintaining office inventory.
• Contribute to a positive, efficient, and compliant campus environment.

Skills

Customer focus

Strong communication

Multitasking

Organization

Microsoft Office

Cloud-based systems

Attention to detail

Data entry

Compliance awareness

Training willingness

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Somers, CT, US

Salary Range: $22.00 To $24.00 Hourly

Student Services Advisor – Join Our Mission to Support Student Success!

Location: Somers, CT (On-site)
Schedule: Full-Time (40 hours), Monday-Friday w/ some weekend days

At NETTTS, we believe in transforming lives through education. For over 60 years, we’ve provided quality training programs that prepare students for rewarding careers in CDL and HVAC industries. We take pride in fostering student success, staff growth, and strong community engagement — and we’re looking for someone who shares these values.

We’re currently seeking a detail-oriented, friendly, and student-focused Student Services Advisor to join our dedicated team. In this vital role, you’ll be the go-to person supporting students from enrollment through graduation and beyond — ensuring records are accurate, processes run smoothly, and each student receives the best possible experience.

What You’ll Do

Provide exceptional service to students, staff, and visitors — both in-person and by phone.

Maintain accurate student records and ensure compliance with accreditation standards.

Manage tuition payments and generate related reports.

Help with student payment collections as needed.

Support students on their journey, from enrollment to post-graduation testing and licensure.

Collaborate with other departments to resolve issues impacting student success.

Assist with scheduling, record audits, mail processing, and maintaining office inventory.

Contribute to a positive, efficient, and compliant campus environment.

What You Bring

A customer-first mindset and strong communication skills.

The ability to multi-task and stay organized in a busy environment.

Proficiency in Microsoft Office and comfort using cloud-based systems.

Attention to detail and accuracy in data entry and financial transactions.

A commitment to compliance and accountability (training provided).

At least 2 years of administrative or clerical experience involving data entry and customer service.

High school diploma or equivalent required.

Collections or Student Services experience a plus.

Why Join NETTTS?

At NETTTS, you’ll be part of a supportive, mission-driven community that celebrates student achievement and professional development. We offer:

Competitive salary and benefits

Profit sharing and 401(k) with company match

Medical, dental, vision, and life insurance

Opportunities for growth and advancement

If you’re passionate about helping others succeed and enjoy keeping operations running smoothly, we’d love to hear from you.