Student Service Advisor (Remote)

Staffmark Group; Maryland; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a mission-driven team as a Student Service Advisor at a leading company, where you'll support students with various educational services. This rewarding remote role emphasizes teamwork and positive impact, offering competitive pay and comprehensive benefits.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life and disability coverage

401k retirement plan

Referral bonuses

Employee discounts

Ongoing training

Mentorship

Opportunities for advancement

Qualifications

• Customer service experience preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Deliver outstanding customer service via phone, email, and live chat.
• Troubleshoot and resolve student support issues.

Skills

Customer service

Communication

Collaboration

Problem-solving

Detail-oriented

Tools

MS Office

Email

Chat platforms

Job description

Student Service Advisor - Join a Mission-Driven Team!

Ready for a rewarding remote role where you make a real difference? Join Staffmark and our partner company as a Student Service Advisor! You'll support students on their educational journey, assisting with financial services, registration, technical support, course selection, and textbook issues. Be part of a collaborative team dedicated to student success and positive change.



What We're Looking For

• Customer service experience (education or call center background a plus)


• Strong communication, collaboration, and problem-solving skills


• Basic computer proficiency (MS Office, email, chat platforms)


• Detail-oriented, proactive, and able to work independently


• Commitment to confidentiality and data security

What You'll Do

• Deliver outstanding customer service via phone, email, and live chat


• Troubleshoot and resolve student support issues, collaborating across departments


• Guide students through registration, course selection, and financial aid processes


• Ensure compliance with security and confidentiality procedures for student information

What Sets Us Apart



We believe in the power of teamwork, innovation, and making a positive impact-both for our students and our employees. Here's what you can expect:

• Competitive Pay: $18/hour (Monday through Friday), paid weekly (direct deposit or pay card)


• Comprehensive Benefits: Medical, dental, and vision insurance; life and disability coverage; 401k retirement plan


• Extra Perks: Referral bonuses, employee discounts with top vendors, and more


• Career Growth: Ongoing training, mentorship, and opportunities for advancement

Ready to Make an Impact?



If you're ready to join a team that values your contribution and helps shape a brighter future for students, apply today! Take the next step in your career and help us empower the next generation of leaders.



At Staffmark, we're dedicated to supporting your success as much as our students'. Let's achieve great things together-starting now!



We look forward to connecting with you soon!

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About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.