Field Service Technician - Syracuse/Utica , NY

Arjo Inc; City of Utica (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to provide essential maintenance and repair services on medical equipment. This role focuses on delivering high-quality service while building strong customer relationships. The ideal candidate will be skilled in electromechanical systems and have a passion for improving lives through healthcare. With a commitment to employee well-being, the company offers comprehensive benefits from day one, including health coverage and paid training. Join a team that values innovation and community impact, and make a difference in the lives of those facing mobility challenges.

Benefits

Full family health/vision/dental coverage

Paid time off

Employer-matched 401k plan

Paid training

Company vehicle for travel

Qualifications

• Experience with electromechanical systems is essential.
• Valid driver's license required for travel to medical facilities.

Responsibilities

• Perform maintenance and repair on medical equipment at customer locations.
• Assist Sales team in marketing and service contract renewals.

Skills

Repair and maintenance of electromechanical equipment

Electrical and mechanical assembly

Ability to read mechanical and electrical schematics

Sales experience

Education

High School Diploma or GED

Associate's Degree in Electrical or Mechanical field

Job description

What moves you?

Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges!

Develop your skills alongside industry professionals serving your community every day.

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  $27-30/hr (DOE) plus OT and Bonus

  
  


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  Benefits begin on day-1

  
  


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  Full family health/vision/dental coverage

  
  


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  Paid time off

  
  


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  Employer-matched 401k plan

  
  


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  Paid training

  
  

Arjo is seeking aField Service Technicianto provide preventative maintenance and repair services on Arjo's medical equipment on-site at hospitals in an assigned section of Upstate-NY.

This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities.

The selected technician, working remotely, should reside in the Utica metro area to stay central to the hospital customers that require regular visits.

An Arjo vehicle will be provided and all travel paid by the company.

Day-to-day functions:

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  Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).

  
  


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  Technical diagnosis and repair cost estimates on customer-owned medical equipment.

  
  


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  Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).

  
  


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  Grow Service Contracts revenue through service contracts and renewal of existing service contracts.

  
  


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  Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.

  
  


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  Completed and submit accurate reporting.

  
  


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  Spare parts inventory management.

  
  


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  Daily driving to customer locations (medical facilities); 30-50% overnight travel.

  
  

QUALIFICATIONS:

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  High School Diploma or GED required. (Associate's Degree in an Electrical or Mechanical field preferred)

  
  


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  Repair and maintenance experience with electromechanical equipment.

  
  


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  Electrical and mechanical assembly.

  
  


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  Training and/or certifications preferred.

  
  


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  Sales experience preferred.

  
  


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  Ability to read and understand mechanical and electrical schematics.

  
  


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  Must possess and maintain a valid driver's license.

  
  


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  Lift up to 30 pounds andpush/pull 75 pounds.

  
  

Accommodation: Arjo Inc. welcomes people from all backgrounds and walks of life. Our employees have different strengths, experiences, and backgrounds, but share a common passion for improving people's lives. We collectively promote a welcoming culture that embraces new ideas, encourages innovation, and values belonging. Arjo Inc. gives consideration for employment to all qualified applicants and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, disability, genetic information, military status, or any other characteristic protected by applicable federal, state, or local law.

Qualified Applicants who require a reasonable accommodation for any part of the application and/or hiring process may contact us through the following email address:[e-mail]

#LI-YL1

#LI-REMOTE

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com