Student Scholarship Support Specialist

ITCO Solutions, Inc.; Tallahassee (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

ITCO Solutions, Inc. in Tallahassee, FL seeks Customer Service Specialists to answer calls from Florida high school and college students regarding scholarships and grants. The role is full-time, 40 hours per week, Monday through Friday, 8 AM to 5 PM.

Applicants must have a high school diploma or GED and be comfortable using computers. Prior customer support experience is a plus, and candidates should demonstrate strong tenure and professionalism during the background screening process.

Qualifications

• High school diploma or GED required.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.

Responsibilities

• Handle calls from Florida students about scholarships and grants.
• Provide information and assistance on Florida scholarships and grants.
• Maintain professionalism and accuracy while assisting students.

Skills

Customer service

Communication

Calm under pressure

Computer skills

Customer support experience

Education

High school diploma or GED

Job description

ITCO Solutions, Inc. in Tallahassee, FL seeks Customer Service Specialists to answer calls from Florida high school and college students regarding scholarships and grants. The role is full-time, 40 hours per week, Monday through Friday, 8 AM to 5 PM.

Applicants must have a high school diploma or GED and be comfortable using computers. Prior customer support experience is a plus, and candidates should demonstrate strong tenure and professionalism during the background screening process.