Student Scholarships Support Specialist

vTech Solution; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Job summary

vTech Solution seeks an Office Support Worker to assist Florida students by answering inquiries about scholarships and grants. The role requires strong communication, computer proficiency, and a calm, courteous demeanor in a fast-paced support environment.

Responsibilities include handling inbound calls from high school and college students, delivering accurate information, maintaining professionalism, and supporting daily office operations. In-person, 40 hours/week, 9-month term in Tallahassee.

Qualifications

• 2+ years of experience in a professional work environment.
• 6+ months of customer support experience.
• Ability to speak and understand English clearly.
• Must be able to pass a Level 2 background screening, including fingerprinting.

Responsibilities

• Answer inbound calls from students regarding Florida scholarships and grants.
• Provide clear, accurate, and professional customer support.
• Handle questions calmly and courteously, even in stressful situations.
• Maintain reliable attendance and support daily office operations.

Skills

Customer support

Professional communication

English proficiency

Strong tenure

Fingerprinting background check

Education

High school diploma or GED

Job description

vTech Solution seeks an Office Support Worker to assist Florida students by answering inquiries about scholarships and grants. The role requires strong communication, computer proficiency, and a calm, courteous demeanor in a fast-paced support environment.

Responsibilities include handling inbound calls from high school and college students, delivering accurate information, maintaining professionalism, and supporting daily office operations. In-person, 40 hours/week, 9-month term in Tallahassee.