Student Retention Strategist

Florida National University, Inc.; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance (medical, dental, 9-5

Paid Time Off

Tuition waiver

Tuition reimbursement

401(k)

401(k) matching

Life insurance

Job summary

Florida National University seeks a Retention Coordinator to lead institution-wide retention strategies, analyze student data, and support policy development. You will liaise with academic and administrative units, manage dashboards, and ensure compliance with FERPA, Title IX, FIPA, GDPR, and related regulations in a dynamic university environment.

The role emphasizes collaboration with the Retention Committee, reporting to the VP of Operations, and contributing to student persistence efforts

Qualifications

• Bachelor's degree from a regionally accredited institution required; master's preferred.
• Experience in student services, institutional research, advising, or retention initiatives.
• Strong analytical skills and experience with student information systems and data tools.
• Proficiency with SIS platforms, data analysis tools, and retention/early alert systems in higher education.

Responsibilities

• Partner with academic departments and student support units to identify retention strategies.
• Collaborate with the Retention Committee to evaluate needs and recommendations.
• Support development and revision of policies related to student retention and re-engagement.
• Collect, analyze, and interpret student data to identify patterns and causes of attrition.
• Produce retention dashboards, reports, and presentations for leadership.
• Monitor effectiveness of initiatives and adjust based on data-driven insights.
• Coordinate retention-related initiatives including early alert systems and outreach.
• Maintain documentation of retention programs, workflows, and outcomes.
• Assist in developing training materials for faculty and staff on retention best practices.
• Serve as central contact for retention inquiries and cross-department coordination.
• Facilitate communication among Student Services, academic units, and admin departments.
• Maintain confidentiality and uphold FERPA, Title IX, FIPA, GDPR compliance.
• Perform other duties to support the Office of the Vice President of Operations.
• Performs other duties as assigned.

Skills

Analytical skills

Organizational skills

Project management

Discretion/confidentiality

Interpersonal skills

Education

Bachelor's degree

Master's degree preferred

Tools

SIS platforms

Data analysis tools

Retention/early alert systems

Job description

Florida National University seeks a Retention Coordinator to lead institution-wide retention strategies, analyze student data, and support policy development. You will liaise with academic and administrative units, manage dashboards, and ensure compliance with FERPA, Title IX, FIPA, GDPR, and related regulations in a dynamic university environment.

The role emphasizes collaboration with the Retention Committee, reporting to the VP of Operations, and contributing to student persistence efforts