Retention Specialist

Elizabeth City State University; Elizabeth City (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Elizabeth City State University seeks a Retention Specialist in the Office of Student Success to support retention initiatives and strategies that improve degree completion and student experience. You will collaborate with faculty and student services to monitor progress and intervene as needed.

Minimum qualifications include a Master's degree and at least two years of experience in student retention or success programs; 3–5 years preferred.

Qualifications

• Master's degree with a minimum of two years of experience (3-5 years preferred) working with student retention and student success strategies at a college or university setting; or equivalent combination of training and experience.

Responsibilities

Skills

Retention experience

Education

Master's degree

Job description

Position Number

6086-0000-0000-332E

Classification Title

Retention Specialist

Working Title

Retention Specialist

Division

Academic Affairs

Department/Unit

Office of Student Success

Section

Office of Student Success (section)

Primary Purpose of Organizational Unit

The Office of Student Success and Retention is dedicated to planning, coordinating, and administering retention efforts and strategies aimed at significantly improving the academic and social experience of Elizabeth City State University's students. Vested in a holistic approach to student success, retention efforts are framed specifically to engage the student both in and out of the classroom. Whether academic, social, personal, or financial, the University is dedicated to helping students overcome obstacles that stand in the way of student matriculation.

Description of Work

The Student Retention Specialist will support student retention efforts by assisting with monitoring the overall student population's advancement toward degree completion. With enrollment and retention as high-level priorities, the incumbent will work in collaboration with faculty, various student support services professionals and students to enhance retention and graduation rates. Occasional work may be required beyond normal working hours.

Competencies/Knowledge Skills, and Abilities Required in this Position

Position requires strong interpersonal skills which would allow effective communication with administrators, faculty and students; ability to write reports; strong computer skills; and effective organizational skills and customer services skills. Possess an interest in working with a diverse population of students.

Minimum Training and Experience

Master's degree with a minimum of two years of experience (3-5 years preferred) working with student retention and student success strategies at a college or university setting; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Position Category

Staff

Position Status

Permanent Full Time

FLSA

Exempt

Posting Number

EHRA00623P

Job Open Date

10/07/2026

Open Until Filled

Yes

EHRA OSHR Statement

This position is Exempt from the State Human Resources Act.

AA/EEO Statement

Elizabeth City State University is an Aff... The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Aff... Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an Equal Opportunity and Aff...

Quicklink for Posting: https://jobs.ecsu.edu/postings/7845