Student Relations Technician

Jobtailor; San Diego (CA); On-site; USD 38,000 - 47,000; Full time

Job summary

Jobtailor in San Diego seeks a detail‑oriented clerical specialist to manage student records, input data into the SIS, and coordinate enrollment paperwork. You will communicate with students and parents about information and concerns, and ensure compliance with ADA and state mandates.

The role involves scheduling orientations, handling inquiries, and providing strong customer service. Proficiency in MS Office and prior clerical experience are required.

Qualifications

• High School diploma required.
• 2 years clerical support experience in a professional setting.
• Strong attention to detail and accuracy.
• Good record-keeping and organizational skills.
• Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Create and maintain files related to student records, data input, reconciliation, correspondence, and public contact.
• Communicate with students and/or parents regarding student information, progress, or concerns.
• Perform complex activities related to student records and compliance with ADA and state mandates.
• Schedule orientation for incoming students.
• Ensure enrollment paperwork is complete and correct.
• Input student information into SIS (immunizations, enrollment dates, school track, supervising teacher).
• Issue and track student work permits.
• Provide quality customer service.
• Answer incoming calls and handle them appropriately.

Skills

Attention to detail

Record-keeping

Data entry

Customer service

MS Office proficiency

Education

High School Diploma

Tools

SIS (Student Information System)

Job description

Responsibilities

• Create and maintain files related to the management of student records, data input, reconciliation, correspondence, and public contact
• Communicate with students and/or parents in appropriate areas of student information, progress, or concerns
• Perform a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates
• Schedule orientation for incoming students
• Ensure all required student enrollment paperwork is complete and correct
• Input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher
• Properly issue and track student work permits
• Provide quality customer service
• Answer incoming telephone calls and handle them appropriately

Requirements

• High School Diploma or General Education required
• 2 years of work experience in a fast‑paced, clerical support position in a professional business setting
• Good attention to detail and ability to maintain accuracy of work
• Good record‑keeping techniques that demonstrate desirable planning and organizational skills
• Prepare general, statistical, and special reports
• Proficient or Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)

Demonstrates strong organizational and record‑keeping skills while managing student records and compliance with educational mandates. Proficient in data input and customer service, ensuring accuracy and effective communication with students and parents.