Student Registration & Records Specialist

Fox Valley Technical College (FVTC); United States; Presencial; USD 30.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Tuition reimbursement

Flexible schedules

Onsite health clinic

Descripción de la vacante

Fox Valley Technical College (FVTC) in Appleton seeks a Student Registration Specialist for its Main Campus. You will be the initial point of contact for Student Services, handling inquiries by phone, chat, email, and in person at the Welcome Center, and guiding students through enrollment, payments, transcripts, and other transactions in line with FVTC policies and FERPA.

The role emphasizes confidentiality of PII, collaboration with advisors for registration requirements, and support across

Formación

• Associate degree required or related experience in student records
• Familiar with FERPA compliance and student information systems
• Strong customer service and multi-channel communication skills

Responsabilidades

• Serves as first contact for Student Services via phone, chat, email, and in-person at Welcome Center
• Assist students with enrollment, payments, transcripts, and other transactions
• Ensure compliance with FVTC policies and FERPA while handling PII
• Support graduation processing and collaborate with advisors for registration requirements
• Crosstrain and provide backup within Registrar’s office and assist Admissions staff

Conocimientos

Customer service

Communication

Phone/Chat/Email support

Educación

Associate’s Degree in Administrative Assistant or related field

Bachelor’s degree preferred

Herramientas

PeopleSoft

Workday

MS Office

Descripción del empleo

Fox Valley Technical College (FVTC) in Appleton seeks a Student Registration Specialist for its Main Campus. You will be the initial point of contact for Student Services, handling inquiries by phone, chat, email, and in person at the Welcome Center, and guiding students through enrollment, payments, transcripts, and other transactions in line with FVTC policies and FERPA.

The role emphasizes confidentiality of PII, collaboration with advisors for registration requirements, and support across