Student Reference Desk Assistant, Special Collections

Tulane University Libraries; New Orleans (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Tulane University Libraries seeks a student assistant to work at the Reference Desk of Tulane University Special Collections (TUSC). The position is in-person, located in room 202 of Jones Hall, and operates within 10-20 hours per week during the Fall to Spring 2027 timeframe.

Shifts run 9am–4:30pm with flexible scheduling. Responsibilities include greeting patrons, guiding to tables, basic research help using the library catalog and Archives Space, assisting with scanning, reshelving, and

Qualifications

• Must be enrolled as a Tulane student and eligible for Federal Work Study.
• Strong customer service and communication skills.
• Interest in libraries and archives is a plus.

Responsibilities

• Greet patrons and direct to assigned tables.
• Provide guidelines on handling archival materials.
• Assist with scanning services and using library tools.
• Reshelve materials and fulfill duplication requests via email.
• Support projects, social media, exhibits, and special events.
• Process basic archival tasks and data entry.

Skills

Customer service

Public interaction

Education

Active Tulane student enrollment

Tools

Archives Space

Library catalog

MS Excel

Job description

Tulane University Libraries seeks a student assistant to work at the Reference Desk of Tulane University Special Collections (TUSC). The position is in-person, located in room 202 of Jones Hall, and operates within 10-20 hours per week during the Fall to Spring 2027 timeframe.

Shifts run 9am–4:30pm with flexible scheduling. Responsibilities include greeting patrons, guiding to tables, basic research help using the library catalog and Archives Space, assisting with scanning, reshelving, and