Library Circulation Desk Assistant (Work-Study)

Tulane University Libraries; New Orleans (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

Tulane University Libraries is seeking a student assistant for the Howard–Tilton Memorial Library Circulation Desk to support patrons with check out, resource location, and basic printing tasks. This on-site role offers hands-on library experience in a welcoming academic setting.

You will provide basic to intermediate research help in person and via chat, become familiar with library databases and guides, and refer complex questions to subject librarians.

Qualifications

• This position requires federal work-study funding through the starting semester.
• Experience using library resources (databases, articles, books, guides) is preferred.
• Candidates should be outgoing and enjoy public interactions.
• Ability to assist with locating resources and basic printing; orient patrons to services.
• Familiarity with the library FAQ and general reference questions.

Responsibilities

• Check out and discharge books at the Circulation Desk and assist patrons with locating resources.
• Help patrons in person and online, including basic printing and directions.
• Provide basic to intermediate research help via chat and in person.
• Become familiar with databases, guides, and library resources; refer complex questions to a subject librarian.
• Participate in two days of training on chat monitoring and research methods.

Skills

Customer service

Communication

Research assistance

Public interaction

Library resources familiarity

Job description

Tulane University Libraries is seeking a student assistant for the Howard–Tilton Memorial Library Circulation Desk to support patrons with check out, resource location, and basic printing tasks. This on-site role offers hands-on library experience in a welcoming academic setting.

You will provide basic to intermediate research help in person and via chat, become familiar with library databases and guides, and refer complex questions to subject librarians.