Student Reference Desk Assistant Flexible Hours (FWS)

Tulane University; New Orleans (LA); On-site; USD 14,000 - 19,000; Part time

Job summary

Tulane University Special Collections seeks a student assistant for the Reference Desk, in Jones Hall. Work up to 20 hours per week during Fall through Spring 2027, with shifts 3–4 hours long, in-person.

Responsibilities include greeting patrons, guiding to materials, and assisting with basic research and scanning services; candidates should be enrolled students at Tulane and capable of light lifting.

Qualifications

• This position requires active enrollment as a Tulane student.
• Ability to push book trucks and lift boxes up to 20–30 lbs.
• Basic technical skills with scanners, printers, and Excel.
• Excellent customer service while assisting researchers.
• Reliable and punctual availability.
• Familiarity with Library of Congress and Dewey Decimal is a plus.

Responsibilities

• Greet patrons and direct to assigned tables.
• Explain handling guidelines for archival materials.
• Support basic research using library catalog and Archives Space.
• Assist patrons with scanning and related tasks.
• Answer reference phone calls and reshelve materials.
• Process duplication requests and assist with projects and events.

Skills

Great customer service

Reliable and punctual

Public interactions

Education

Active enrollment as a student at Tulane University

Tools

Scanners

Printers

Microsoft Excel

Job description

Tulane University Special Collections seeks a student assistant for the Reference Desk, in Jones Hall. Work up to 20 hours per week during Fall through Spring 2027, with shifts 3–4 hours long, in-person.

Responsibilities include greeting patrons, guiding to materials, and assisting with basic research and scanning services; candidates should be enrolled students at Tulane and capable of light lifting.