Student Records Specialist II | Registrar Support & Service

Texas A&M University System; Corpus Christi (TX); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental & Vision

Retirement plan

Time off and holidays

Descripción de la vacante

Texas A&M University - Corpus Christi is seeking a Records Specialist II to maintain and update university records, assist with policies, and support the Registrar's Office. The role emphasizes accuracy, FERPA compliance, and customer service across students, faculty, staff, and alumni.

The position supports registration changes, diploma processing, and campus events, operating with a student-centered service mindset and attention to detail.

Formación

• Associate’s Degree in a related field.
• Three (3) years of customer service or related administrative experience.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work on Saturdays as needed for commencement and University programs.

Responsabilidades

• Create an effective, student-centered, service-oriented atmosphere and provide excellent customer service; respond to in-person and electronic questions; process student record changes accurately and timely.
• Serve as front counter team lead; manage Registrar email; route inquiries; maintain updated student records; process registrations, adds, drops, and withdrawals.
• Assist with term setup and end-of-term processes; assist with printing, preparation, and mail-out of diplomas; process curriculum changes and biographical data forms; handle student appeals.
• Assist with Commencement and Registrar-related events; help with registrations, transcripts, enrollment verifications, and end-of-term processes; support special projects.

Conocimientos

Customer service

Microsoft Office

Communication skills

Attention to detail

Saturday availability

Educación

Associate degree

Bachelor's degree

Herramientas

Banner

Descripción del empleo

Texas A&M University - Corpus Christi is seeking a Records Specialist II to maintain and update university records, assist with policies, and support the Registrar's Office. The role emphasizes accuracy, FERPA compliance, and customer service across students, faculty, staff, and alumni.

The position supports registration changes, diploma processing, and campus events, operating with a student-centered service mindset and attention to detail.