Student Records Assistant: Degree Audits, Transcripts & CPL

NTC; Town of Wausau (WI); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Total Rewards

Paid time off

Winter closure

Summer closure

Job summary

Northcentral Technical College (NTC) seeks a Student Records Assistant to maintain accurate and confidential student records, support degree audits, transcript requests, graduation, enrollment verifications, certification processing, and Credit for Prior Learning (CPL).

The role assists students and staff, supports academic requirements and system operations in the College’s Student Information System, and contributes to daily Student Records office operations.

Qualifications

• Education: One Year Certificate (or Equivalent).
• Experience: <1 year in relevant role.
• Preferred: Higher education or Student Services experience.
• Language: read, write, comprehend and present information.
• Math: basic addition/subtraction and measurements.
• Tech: manage documents and use multiple computer screens.

Responsibilities

• Process degree audits and graduation lists; manage diploma processing.
• Respond to inquiries by phone, email, in person; verify enrollments.
• Maintain FERPA-compliant student records and confidentiality.
• Support CPL inquiries and reporting; assist program growth.
• Assist SIS maintenance and daily office operations.

Skills

Language skills

Math skills

Reasoning ability

Technical skills

Customer service

Education

One year certificate

Job description

Northcentral Technical College (NTC) seeks a Student Records Assistant to maintain accurate and confidential student records, support degree audits, transcript requests, graduation, enrollment verifications, certification processing, and Credit for Prior Learning (CPL).

The role assists students and staff, supports academic requirements and system operations in the College’s Student Information System, and contributes to daily Student Records office operations.