Student Records Specialist

Inside Higher Ed; Green Bay (WI); On-site; USD 31,547 - 34,012; Full time

Job summary

A prominent technical college in Green Bay is seeking an experienced professional to manage and facilitate the integrity of enrollment records while adhering to established policies. The successful candidate will handle district-wide transfer credit processes and collaborate with staff and faculty to maintain accurate student data. This role requires strong analytical abilities, experience in data management, and a commitment to supporting student success initiatives. Full-time position with competitive pay and benefits offered.

Qualifications

• Must have an Associate's Degree.
• Two years of experience related to reporting or data analysis is required.
• Experience with Workday is preferred.

Responsibilities

• Facilitate National Student Clearinghouse data.
• Analyze and process district-wide credit for prior learning.
• Collaborate with faculty to ensure accuracy of student records.

Skills

Data analysis

Troubleshooting

Collaboration

Student recruitment

Education

Associate's Degree

Tools

Microsoft Office Suite

Workday

Job description

Department: Student Affairs – Recruitment & Admissions

Reports To: Director, Recruitment & Admissions and Registrar

Location: Green Bay

Standard Hours: 37.5 Hours per week; Flexibility needed between 7:30am - 5:00pm. Occasional nights during peak periods.

Starting Pay Range: $22.90 - $24.69 per hour

Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experience, current wages, and internal equity.

Position Summary

Responsible for facilitating National Student Clearinghouse data, analyzing and processing district-wide credit for prior learning and managing enrollment records relating to enrollment pre‑requisites, course substitutions, graduation requirements, etc. while adhering to the College and the Wisconsin Technical College System (WTCS) policies and procedures.

Essential Functions

• Analyze, review, and process district-wide transfer of credit within the guidelines and policies of the WTCS and NWTC.
• Collaborate with divisions, faculty, and other student affairs team members to guarantee accuracy of student records for transfer of credit and graduation in accordance with published policies and procedures.
• Facilitate graduation process between staff and students, develop reports and share information with necessary departments. Process student records for graduation in accordance with our published curriculum, policies, and procedures.
• Maintain the setup of our electronic web-based transfer portal.
• Enrollment Processing: Support enrollment analysts in resolving enrollment related concerns. Process all district incoming transcripts to meet enrollment pre-requisites and manage audits. Facilitate new uses of technology and best practices to develop and implement efficient systems and processes for Enrollment Services.
• Facilitate enrollment submissions and data collection to the National Student Clearinghouse. Responsible for analyzing errors and collaborating with enrollment analysts and the Financial‑Aid Director to resolve any reporting errors.
• Participate on project implementation teams and perform patches and fixes testing for our Workday Student Information System.
• Generate queries and reports to compile and review analytics to support end users and to recommend process improvements.
• Facilitate the development and implementation of communication to the College community and the general public regarding enrollment policies and procedures.

Minimum Qualifications and Work Experience

• Associate's Degree
• Two years related experience in reporting, troubleshooting, or analyzing data.
• Microsoft Office suite and data‑based information systems. Workday experience preferred.
• Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms.
• An equivalent combination of education and work experience may be considered.

Preferred Qualifications

• Two years related experience in higher education enrollment reporting or analyzing and reconciling data.

Skills and Abilities

• Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Values: Demonstrate behaviors and action that support the College’s values.
• Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience.

Physical Demands

• Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings.
• Mobility: Ability to move around the campus to attend meetings and events.
• Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls.
• Visual and Auditory: Ability to read documents and communicate effectively with students and staff.
• Light Lifting: Capability to lift and carry materials weighing up to 25 pounds.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at [e-mail] or 920‑498‑6286.

Northeast Wisconsin Technical College does not offer H‑1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College’s nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920‑498‑6823 or [e-mail].