Student Records & Advising Specialist

Point Loma Nazarene University; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Tuition benefits

Retirement matching

Vacation and sick time

15 paid holidays

Staff chapel

Wellness program

Job summary

Point Loma Nazarene University in San Diego seeks a collaborative Records Office assistant to help students navigate academic processes, advise transfer students, and support academic departments. The role requires strong communication, attention to detail, and the ability to multitask in a busy office.

The position is full-time with hourly pay ranging from $23.00 to $24.00, and includes benefits and a supportive team culture within a faith-based university community.

Qualifications

• Experience and knowledge of higher education academic work.
• Understanding of or aptitude to quickly learn PLNU’s academic policies and procedures.
• Self-motivated and can work independently to complete tasks in a timely manner with good time management, organizational skills, and independent judgment.
• Proactive with the ability to prioritize tasks and maintain clear communication with coworkers regarding progress and needs.
• Knowledge and experience working with a diverse population is preferred.
• Strong commitment to attention to details, accuracy, and confidentiality.
• Able to take direction well and work with regular check-ins and supervision from department leaders or teammates to communicate progress and updates.
• Positive and strong work ethic.

Responsibilities

• Provide excellent customer service communicating clearly, respectfully, positively, and supportively while interacting with a diverse population of students and colleagues.
• Assists with front office tasks and operations as directed.
• Assists in advising students, faculty, and other administrative departments and in counseling potential transfer students.
• Partners with academic departments in advising students on academic policies and requirements to ensure completion of degrees.
• Carefully evaluating academic information and accurately entering data.
• Understanding, explaining, and upholding academic policies, guidelines, processes, and requirements.
• Thoroughly tracking, maintaining, and updating data via spreadsheets and other systems.
• Planning work time to accurately, efficiently, and effectively complete tasks in a proactive and timely manner.
• Assisting with Commencement ceremonies and celebrating our students’ achievements.

Skills

Higher education experience

Policy knowledge

Independent worker

Proactive communicator

Diversity experience

Attention to detail

Team collaboration

Strong work ethic

Education

Bachelor’s degree or equivalent

Tools

Google/Microsoft Suite

Zoom

Workday

Job description

Point Loma Nazarene University in San Diego seeks a collaborative Records Office assistant to help students navigate academic processes, advise transfer students, and support academic departments. The role requires strong communication, attention to detail, and the ability to multitask in a busy office.

The position is full-time with hourly pay ranging from $23.00 to $24.00, and includes benefits and a supportive team culture within a faith-based university community.