Student Program Coordinator Senior

New Mexico State University; Las Cruces (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

New Mexico State University in Las Cruces is seeking a Senior Student Program Coordinator to provide comprehensive administrative support for graduate student admissions, progression, and degree certification. You will manage and process student records from application through graduation, communicating requirements and deadlines to applicants, students, and academic departments.

The role demands high accuracy, organization, confidentiality, and strong customer service, with standard work hours

Qualifications

• High School diploma with 3+ years relevant experience or an Associate's degree with 1+ year.
• Experience in higher education is preferred.
• Familiarity with Banner, BDMS, SLATE, and ProQuest is a plus.
• Strong customer service and confidentiality skills.

Responsibilities

• Provide administrative support for graduate student admissions, progression, and degree certification.
• Manage and process student records and required documentation from application to graduation.
• Communicate requirements, deadlines, and records status with applicants, students, and departments.
• Review and resolve incomplete or noncompliant submissions and ensure timely certification of degrees.

Skills

Attention to detail

Organizational skills

Customer service

Communication

Education

High School diploma + 3 years relevant experience

Associates degree + 1 year relevant experience

Tools

Banner

BDMS

SLATE

ProQuest

Job description

• 504024
• Las Cruces, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Sep 25 2026 - 23:55 MDT

Department Contact

Kari Bellavita, 575.646.5745, [e-mail]

Internal or External Search

External - Open to all applicants

Advertising Summary

The Graduate School is seeking a detail-oriented and organized Student Program Coordinator, Sr. to support graduate students throughout their academic journey, from admission through graduation. This position processes and maintains student records and documentation related to admissions, academic milestones, program requirements, final examinations, thesis and dissertation submission, and degree certification. The successful candidate will work closely with students, faculty, and academic departments to interpret requirements, resolve record and processing issues, and ensure accurate and timely completion of Graduate School processes. Strong organizational skills, attention to detail, sound judgment, and a commitment to excellent customer service are essential for success in this role.

Position Title

Student Program Coordinator Senior

College/Division

Provost Office

Department

380001-GRADUATE SCHOOL

Location

Las Cruces

Target Hourly/Salary Rate

17.85

Appointment Full-time Equivalency

1.0

FLSA Status

Non-Exempt

Bargaining Unit Announcement

This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding

Not Applicable

Standard Work Schedule

Standard (M-F, 8-5)

Job Duties and Responsibilities

The Student Program Coordinator, Sr. (SPC) provides comprehensive administrative support for graduate student admissions, academic progression, and degree certification. The SPC manages and processes student records and required documentation throughout the graduate student lifecycle, from application and admission through graduation.
The SPC reviews graduate applications and supporting materials for completeness and compliance with university and Graduate School requirements; maintains accurate application and student records; communicates with applicants, students, academic departments, and faculty regarding requirements, deadlines, documentation, and the status of student records; and resolves routine processing issues and discrepancies.
Throughout a student's academic career, the SPC receives, reviews, processes, and maintains graduate student forms and records related to registration, program of study, committee and program requirements, final examinations, thesis and dissertation submission, and other academic milestones. The SPC applies established university policies and procedures when reviewing documentation and works with students and academic departments to resolve incomplete, inaccurate, or noncompliant submissions.
The SPC is responsible for reviewing student records for degree and certificate completion and performing graduation certification activities for assigned academic programs. This includes verifying completion of applicable academic and administrative requirements, identifying and resolving outstanding requirements or record discrepancies, and ensuring accurate and timely certification of degrees and certificates.
The position requires a high degree of accuracy, organization, independent judgment, and attention to detail while managing a high volume of student records and time-sensitive transactions. The SPC must maintain appropriate confidentiality of student information and provide knowledgeable, professional customer service to students, faculty, staff, and academic departments.

Qualifications

Required Education and Experience

High School diploma + 3 years of relevant experience or an Associate's Degree + 1 year of relevant experience.

Preferred Qualifications

Experience in higher education as well as familiarity with Banner, BDMS, SLATE, ProQuest preferred.

Environment

Work is normally performed in a typical interior/office work environment.

Physical Effort

No or very limited physical effort required.

Lifting Requirements

Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk

No or very limited exposure to physical risk.

Recruitment Summary

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU Global Campus

Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives – and the lives of the people they love – through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

NMSU Main Campus

Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College

Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus

Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated “on the hill” above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus

NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

EEO Statement

New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.

Requesting an Accommodation

Individuals with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and New Mexico State University policy, if you have a disability and would like to request an accommodation in order to apply, interview, or complete onboarding for a position with New Mexico State University, or if you cannot use the online application system, please visit our Accessibility & Accommodations page to initiate an accommodation request