Student Post Office Associate

Sewanee; Sewanee (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Sewanee University invites applications for a part-time Postal Clerk in the University Post Office. You will pick up, sort, post, and distribute all U.S.

and campus mail to faculty, staff, and students, and you will assist customers at the service window. Duties include selling stamps and postage, balancing cash drawers, logging packages (USPS, UPS, FedEx, DHL), preparing mail for new semesters, and supporting sustainability initiatives.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience serving the public in a customer service environment.
• Familiarity with typing, a calculator, and strong math skills.
• Tennessee Driver’s license is required.

Responsibilities

• Sell stamps, postcards, and envelopes; balance cash drawer.
• Distribute all U.S. and campus mail to faculty, staff, and students through SPO boxes.
• Receive and distribute UPS and FedEx packages.
• Sell UPS and FedEx postage to community, faculty, staff, and students.
• Balance UPS drawer daily and help balance monthly departmental charges.
• Log in and out all packages coming into the SPO (USPS, UPS, FedEx, DHL).
• Prepare deposits and order supplies for USPS, UPS, and FedEx.
• Operate stamp meter, purchase postage for the meter, and balance meter drawer daily.
• Forward mail daily. Complete address correction cards.
• Prepare mailboxes for each new semester.
• Prepare and distribute lockbox combination cards and keys.
• Order stamps and supplies monthly for office; requisition stamp stock weekly for cash drawers.
• Contribute to the University’s Sustainability Master Plan.
• Perform all other duties of postal carrier as required.
• Support customer service window with friendly and effective interactions, including accurately handling cash and other forms of tender as necessary.

Skills

Customer service

Typing

Calculator

Math skills

Education

High School Diploma or equivalent

Job description

Primary Function:

Pick up, sort, post, and distribute all U.S. and campus mail to faculty, staff, and students.

Position Appointment Details:

• Career Band: NE4
• Part-Time hourly position

Typical Duties & Responsibilities:

• Typical duties of a postal clerk:
  • Sell stamps, postcards, and envelopes for domestic and international mail. Balance the cash drawer.
  • Distribute all U.S. and campus mail to faculty, staff, and students through SPO boxes, including certified, insured, registered, and overnight express mail.
  • Receive and distribute UPS and FedEx packages for Students, Faculty and Staff.
  • Sell UPS and FedEx postage to community, faculty, staff, and students
  • Balance UPS drawer daily and help coordinator balance UPS and FedEx monthly departmental charges
  • Log in and out all packages coming into the SPO (USPS, UPS, FedEx, and DHL)
  • Prepare deposits and order supplies for USPS, UPS, and FedEx.
  • Operate stamp meter, purchase postage for the meter, and balance meter drawer daily.
  • Forward mail daily. Complete address correction cards.
  • Prepare mailboxes for each new semester.
  • Prepare and distribute lockbox combination cards and keys.
  • Order stamps and supplies monthly for office; requisition stamp stock weekly for cash drawers.
  • Contribute to the University’s commitment to the Sustainability Master Plan
  • Perform all other duties of postal carrier as required.
  • Support customer service window with friendly and effective interactions, including accurately handling cash and other forms of tender as necessary.
  • Run department route if needed
• Typical duties of postal carrier:
  • Pick up mail from University mailroom and deliver to U. S. Post Office.
  • Retrieve mail from eight drop boxes across campus and from the U.S. Post Office and deliver to the University Post Office for processing.
  • Sort incoming mail at University Post Office and post to boxes.
  • Post mail to satellite boxes at School of Theology and maintain satellite boxes (handling customer inquiries & complaints, placing labels & signs as needed, assigning boxes).
  • Perform all other duties of postal clerk as required.

Judgment Required:

Prescribed, established procedures are primarily used to perform the essential functions of this position.

Machines & Equipment Used:

Postal scales, meter machine, calculator, computer, sorting station, postal van

Personal Interaction/Communication:

• Student Contact: daily; serving customers, handling complaints, answering postal inquiries
• Internal: daily; serving customers, handling complaints, answering postal inquiries
• External: daily; serving customers, handling complaints, answering postal inquiries

Education:

High School Diploma or equivalent

Experience:

1 year of experience serving the public in a customer service environment

Job Related Skills:

Requires familiarity with typing and the use of a calculator and excellent math skills

Licenses & Certifications:

Tennessee Driver’s license is required

Working Environment:

University post office and various SPO boxes across campus

Physical Requirements:

• Must be able to stand for extended periods of time,
• Must be able to walk for extended periods of time,
• Must be able to push and/or pull objects,
• Must be able to use hands for repetitive tasks,
• Must be able to lift between 21-50 pounds (Medium work),
• Must be able to carry between 21-50 pounds (Medium work)