Student Personnel Manager

Illinois State University; Normal, Northern (IL, KY); Hybrid; USD 331,000 - 617,000; Part time

Benefits offered by this job

403(b) plan

Job summary

Illinois State University is seeking a Student Personnel Manager for the Department of Event Management, Dining and Hospitality. The role supports the EMDH employment team, conducts orientations, tracks student discipline, and maintains files, while answering inquiries by phone or email.

The position offers a 403(b) plan and requires a flexible schedule of 15–28 hours per week, with starting dates in Fall 2026 or Spring 2027. Strong communication and organizational skills are essential.

Qualifications

• Ability to work no less than 4 full semesters upon hire.
• Ability to work during summer break.
• Willingness to enforce EMDH mission, policies and procedures.
• Interest in serving a diverse staff and clients.
• Service-minded, approachable, friendly attitude and inclusivity.
• Willingness to learn, take feedback and work in a team.
• Professional integrity, dependability and adaptability.
• Strong interpersonal and communication skills.
• Ability to take initiative, work independently and adapt.

Responsibilities

• Conduct orientations and maintain student employee files.
• Track student discipline and facilitate schedule changes.
• Answer questions via telephone or email; handle various office tasks.
• Attend hiring events; complete reference checks and I-9s as needed.

Skills

Interpersonal skills

Communication skills

Team player

Initiative

Independent work

Planning & organization

Record keeping

Professional integrity

Dependability

Adaptability

Education

Business or related major preferred

Excel proficiency

Tools

Microsoft Excel

Job description

Title: Student Personnel Manager
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: Event Management, Dining and Hospitality

Job Summary

A Student Personnel Manager for the Department of Event Management, Dining, and Hospitality is an exciting position with excellent opportunities for learning and growth. This position will work closely with the Assistant Director of Employment and the Administrators of the units they are assigned. This position conducts orientations, tracks student discipline, facilitates schedule changes, and maintains student employee files. Other duties may include but are not limited to answering questions and/or directing inquiries via telephone or email, various office tasks, attending hiring events, completing reference checks, and completing federal I-9s. This is a highly demanding job working directly with the EMDH employment team.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$16.00/hour

Required Qualifications

• Ability and willingness to work no less than 4 full semesters upon hire.
• Ability and willingness to work during summer break.
• Understanding of and willingness to enforce EMDH mission, vision, goals, policies and procedures.
• Interest in working with a diverse staff and serving a diverse population of clients and guests.
• Demonstrate a service-minded, approachable, friendly, enthusiastic attitude and inclusive appreciation of all student workers.
• Ability and willingness to learn, take constructive feedback, apply it to work, and participate in a team environment.
• Ability to provide a history of demonstrating professional integrity, dependability, and adaptability.
• Ability to demonstrate strong interpersonal and communication skills.
• Ability and willingness to take initiative, work independently and adapt to situations as they arise.
• Ability to demonstrate planning, organization, and record keeping accuracy.

Preferred Qualifications

• Experience as a current employee within Event Management, Dining, and Hospitality preferred.
• Human Resources, Accounting, Communications or Business major preferred. (Though all majors will be considered.)
• Technical proficiency in Microsoft Excel.

Work Hours

15-28 hours per week. Schedule varies.

Functional Expectations

• Move about in various locations across campus as needed to complete day-to-day work.
• Effectively communicate on a daily basis.

Proposed Starting Date

Fall 2026/Spring 2027

Required Applicant Documents

Cover Letter, Reference List & Work Availability

Contact Information for Applicants

Emily Renollet
Phone: [phone]
Email: [e-mail]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].