Extra Help Food Service

Illinois State University; Normal (IL); Hybrid; USD 19,000 - 29,000; Part time

Job summary

Illinois State University is seeking an Extra Help Food Service worker to assist daily food production and service operations across EMDH venues. Responsibilities include food prep, sanitation, customer service, and cash handling.

You may be assigned to any of our retail venues such as The Landing, Starbucks, McAlister's Deli, Qdoba, or Timbers, as well as Residential Dining Centers. Hours are variable with a cap of 28 hours per week; start date in 2026.

Qualifications

• High school diploma or equivalent.
• Availability to work a variety of shifts and days, up to 28 hours per week.

Responsibilities

• Assist with daily food production and service operations in EMDH venues.
• May include food preparation and production, sanitation, and customer service.
• Handle cash transactions as part of service duties.
• Support other operational tasks as assigned.

Skills

Cash handling

Customer service

Flexible schedule

Communication skills

Education

High school diploma or equivalent

Job description

Title: Extra Help Food Service
Division Name: Student Affairs
Department: Event Management, Dining and Hospitality

Job Summary

Assists with daily food production and service operations in EMDH food service venues. Responsibilities may include food preparation and production, sanitation, customer service, cash handling, and other operational duties as assigned. This position may be assigned to any of our retail venues including the The Landing, Starbucks, McAlister's Deli, Qdoba, or Timbers, as well as one of our Residential Dining Centers.

Additional Information

Benefits include time away from work for eligible employees and the option to participate in the University’s 403(b) Plan.

Salary Rate / Pay Rate

$16.87 per hour

Required Qualifications

• High school diploma or equivalent.
• Availability to work a variety of shifts and days off, up to 28 hours per week.

Preferred Qualifications

• One year of experience in food service.
• Knowledge of use and operation of cleaning materials, methods and equipment.
• Ability to perform other related duties as assigned.
• Ability to follow oral and written instructions and work independently.
• Ability to apply common sense to carry out detailed instructions.
• Good communication skills.
• Good customer service skills.

Work Hours

Hours of operation are 6:00 am – 11:00 pm, 7 days a week. Shifts will vary. 28 hours per week maximum.

Functional Expectations

• Remain at a workstation for extended periods
• Move about in various locations across campus as needed to complete day-to-day work.
• Effectively communicate on a daily basis.

Proposed Starting Date

2026

Required Applicant Documents

Reference List

Optional Applicant Documents

Certification of Retirement Annuity

Special Instructions for Applicants

Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University’s supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Illinois State University.

Contact Information for Applicants

Breanna Crippen
Human Resources
309-438-8315
[e-mail]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].