Student Office Assistant - On-Site (Federal Work Study)

Kentucky Community and Technical College System; Florence (KY); On-site; USD 15,000 - 21,000; Part time

Job summary

Gateway Community & Technical College seeks a Student Office Assistant to provide administrative and customer service support within the Workforce Solutions Division. You will assist with office operations, data handling, and communications with employers and community partners to ensure efficient service delivery and strong stakeholder engagement.

Based on a Federal Work Study arrangement, the role involves on-site duties, meeting preparation, light research, and helping promote services and

Qualifications

• Strong communication and customer service skills.
• Familiarity with Microsoft Office applications (Word, Excel, Outlook, Teams).
• Ability to learn new software programs and office procedures.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and follow instructions.

Responsibilities

• Provide customer service and respond to inquiries from students, employers, and community partners.
• Maintain databases, records, and reports through data entry and document management.
• Prepare materials, correspondence, and presentations for meetings, workshops, and outreach activities.
• Conduct basic research to support workforce initiatives and program development.
• Support outreach efforts by promoting services, events, and resources through various communication channels.
• Perform general office and administrative duties, including filing, scheduling, and organizing materials.
• Collaborate with Workforce Solutions staff on special projects and initiatives as assigned.

Skills

Strong communication

Customer service

Microsoft Office

Learn new software

Organizational skills

Multitasking

Independent & team work

Professional interactions

Confidential information handling

Punctual & dependable

Tools

Microsoft Office

Job description

Gateway Community & Technical College seeks a Student Office Assistant to provide administrative and customer service support within the Workforce Solutions Division. You will assist with office operations, data handling, and communications with employers and community partners to ensure efficient service delivery and strong stakeholder engagement.

Based on a Federal Work Study arrangement, the role involves on-site duties, meeting preparation, light research, and helping promote services and