Student Multimedia Specialist (Technical) - IT

University of Central Oklahoma; Edmond (OK); On-site; USD 11,365 - 16,186; Part time

Job summary

A public university in Oklahoma is seeking a Student Multimedia Specialist to assist in technology training and support functions within the Office of Information Technology. Responsibilities include setting up audiovisual equipment, providing support for multimedia requests, and ensuring high-quality customer service. The ideal candidate must be a currently enrolled student, reliable, and possess a background in audiovisual technology. This position offers flexible hours, with up to 25 hours a week during the fall and spring semesters.

Qualifications

• Experience in delivering high-quality customer service.
• Familiarity with AV equipment such as laptops and projectors.
• Knowledge of video editing software is a plus.

Responsibilities

• Assist IT in providing customer service to faculty, staff, and students.
• Set up audio-visual equipment for presentations.
• Maintain multimedia equipment across campus.

Skills

Professional communication

Telephone etiquette

Customer service

Audio visual technology knowledge

Team collaboration

Education

Current enrollment in half-time academic program

Tools

Apple Final Cut

Laptops

Projectors

Cameras

Microphones

Job description

Job Details Job Location: Main Campus - Edmond, OK Position Type: Student Salary Range: $10.00 - $10.00 Hourly Job Category: OTRS Ineligible

Position Overview

This is a regular student technical position serving as “Student Multimedia Specialist” which will assist with all aspects of technology training and will support the Multimedia Services department division of the Office of Information Technology.

Hours per Week

• Flexible work schedule, Monday-Friday, 8:00am-9:00pm.Evening and weekend work, as needed.
• Up to 25 hours per week, maximum, during fall and spring.
• Up to 35 hours per week, maximum, during summer semesters.

College/Department Overview

The Office of Information Technology (IT), Multimedia Services department helps and supports setting up technology and A/V for campus events or meeting spaces, multimedia equipment checkout, teleconferencing, presentations and much more.

Department Specific Job Functions

• Assist IT in providing a high level of customer service to faculty, staff, and students at UCO.>
• Assist with multimedia requests, set up audio visual equipment for presentations, troubleshoot and maintain multimedia equipment across campus.
• Assist staff with the audio visual equipment check out program and streaming media services.
• Assist technology trainers with room setup for training classes.
• Light cleaning duties.
• Other duties as assigned.

Enrollment Requirements

Fall/Spring Semesters: All student employees be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and credit for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact [e-mail] for more information.

Qualifications/Experience Required

• Experience in delivering high quality customer service that includes a grasp on professional communication and telephone etiquette.
• Experience with AV equipment such as laptops, projectors, cameras, tripods, microphones, PA systems, etc.
• Familiarity with Apple Final Cut and other video editing and encoding/transcoding software.

Knowledge/Skills/Abilities

The desired candidate must be responsible, reliable, dependable, and punctual; must have knowledge of administrative and clerical systems such as Word Processing, managing files and records, and other office procedures and terminology. The desired candidate must have sensitivity of intercultural communication and good interpersonal skills; must have some knowledge of audio visual technology and multimedia applications; and must be able to work well with others on a team.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.