Student Membership Desk Pro

Tulane group; New Orleans (LA); On-site; USD 11,000 - 16,000; Part time

Job summary

Tulane University in New Orleans is seeking a Member Services Desk Attendant. This student-focused role involves assisting with daily campus recreation operations and providing excellent customer service at the Member Services desk.

The position supports administrative tasks, handles inquiries, and processes membership and program sales with attention to policy enforcement and accuracy. This on-campus role may require CPR/FA/AED certification and a potential Federal Work Study award.

Qualifications

• Active student status at Tulane University is required.
• Possibility of Federal Work Study award may apply.
• CPR/FA/AED certification may be required.

Responsibilities

• Handling all financial transactions through the Member Services office and disseminating information on facility, program, and membership facts.
• Enforcing Reily Center policies.
• Operating the RecTrac Member Management System for sales, troubleshooting membership issues, and running reports.
• Answering phone calls and providing detailed answers to questions.
• Filing paperwork.
• Following procedures related to all membership and program sales.
• Attending orientations and meetings.
• Providing customer service.

Education

Active enrollment as a student at Tulane University

Federal Work Study Award

CPR/FA/AED certification

Job description

Tulane University in New Orleans is seeking a Member Services Desk Attendant. This student-focused role involves assisting with daily campus recreation operations and providing excellent customer service at the Member Services desk.

The position supports administrative tasks, handles inquiries, and processes membership and program sales with attention to policy enforcement and accuracy. This on-campus role may require CPR/FA/AED certification and a potential Federal Work Study award.