Student Member Services Attendant - Campus Recreation

Tulane group; New Orleans (LA); On-site; USD 11,000 - 16,000; Part time

Job summary

Tulane University in New Orleans is seeking a Member Services Desk Attendant. This student-focused role involves assisting with daily campus recreation operations and providing excellent customer service at the Member Services desk.

The position supports administrative tasks, handles inquiries, and processes membership and program sales with attention to policy enforcement and accuracy. This on-campus role may require CPR/FA/AED certification and a potential Federal Work Study award.

Qualifications

• Active student status at Tulane University is required.
• Possibility of Federal Work Study award may apply.
• CPR/FA/AED certification may be required.

Responsibilities

• Handling all financial transactions through the Member Services office and disseminating information on facility, program, and membership facts.
• Enforcing Reily Center policies.
• Operating the RecTrac Member Management System for sales, troubleshooting membership issues, and running reports.
• Answering phone calls and providing detailed answers to questions.
• Filing paperwork.
• Following procedures related to all membership and program sales.
• Attending orientations and meetings.
• Providing customer service.

Education

Active enrollment as a student at Tulane University

Federal Work Study Award

CPR/FA/AED certification

Job description

Job Description

JOB DESCRIPTION

Member Services Desk Attendant

Hourly Pay Rate: $10.00

The Member Services Desk Attendant will support Campus Recreation in various administrative and operational tasks.

Responsibilities

• Handling all financial transactions processed through the Member Services office and disseminating accurate information encompassing all facility, program and membership facts
• Enforcing Reily Center policies
• Operating the RecTrac Member Management System for all sales, troubleshooting membership issues, and running reports
• Answering phone calls and providing detailed answers to questions
• Filing paperwork
• Following procedures related to all membership and program sales
• Attending all orientations and meetings
• Providing customer service

Qualifications

• Active enrollment as a student at Tulane University
• A Federal Work Study Award (potentially)
• A CPR/FA/AED certification (potentially)

About Us

This position will help student employees demonstrate and cultivate the career readiness competencies in accordance with the National Association of Colleges and Employers (NACE).

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .