Student Member Services Attendant

Tulane University; New Orleans (LA); On-site; USD 12,000 - 15,000; Full time

Job summary

The Member Services Desk Attendant at Tulane University's Rec Center in New Orleans supports Campus Recreation with a range of administrative and customer service tasks. The hourly role handles transactions, answers questions, maintains records, and assists with memberships and program information.

Qualified candidates are enrolled Tulane students, possibly with Federal Work Study; CPR/FA/AED certification is a plus.

Qualifications

• Active enrollment as a Tulane student.
• Federal Work Study Award may be available.
• CPR/FA/AED certification may be beneficial.

Responsibilities

• Handling all financial transactions processed through the Member Services office and disseminating accurate information encompassing all facility, program and membership facts
• Enforcing Reily Center policies
• Operating the RecTrac Member Management System for all sales, troubleshooting membership issues, and running reports
• Answering phone calls and providing detailed answers to questions
• Filing paperwork
• Following procedures related to all membership and program sales
• Attending all orientations and meetings
• Providing customer service

Skills

Customer service

Cash handling

Data entry

Education

Active enrollment at Tulane University

Tools

RecTrac

Job description

Job Description

JOB DESCRIPTION

Member Services Desk Attendant

Hourly Pay Rate: $10.00

The Member Services Desk Attendant will support Campus Recreation in various administrative and operational tasks.

Responsibilities

• Handling all financial transactions processed through the Member Services office and disseminating accurate information encompassing all facility, program and membership facts
• Enforcing Reily Center policies
• Operating the RecTrac Member Management System for all sales, troubleshooting membership issues, and running reports
• Answering phone calls and providing detailed answers to questions
• Filing paperwork
• Following procedures related to all membership and program sales
• Attending all orientations and meetings
• Providing customer service

Qualifications

• Active enrollment as a student at Tulane University
• A Federal Work Study Award (potentially)
• A CPR/FA/AED certification (potentially)

About Us

This position will help student employees demonstrate and cultivate the career readiness competencies in accordance with the National Association of Colleges and Employers (NACE).

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .